Ofertas de empleo de global advice

We at PRONOVIAS GROUP, Global leader in the Bridal industry, are currently looking for a professional and talented Customer Engagement Agent to join our Customer Engagement Team in our Barcelona HQ.

We seek people who are passionate about Fashion; love to be part of a growing and challenging international environment; inspiring and empowering people and are not afraid to make the difference.

Our mission is bringing HAPPINESS into the world by dressing with style our customers’ dreams, being the best partner to our clients, and building together an exciting place to work.

At Pronovias Group, we are an equal opportunity employer. Your race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status don’t make a difference here. In our company want you to come as you are to be the best version of yourself.

About the role:

You will be a Pronovias Group Brand Ambassador, as part of the primary contact team for brides around the world, by responding to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.

• Answer Phone Calls, Emails and Social Media to address any customer concern with the highest level of response and attention.
• Representing the organization as best in class.
• Respond to queries related to products, services, processes and policies.
• Assist customers with finding their dream dress or accessories.
• Handle and resolve complaints in accord with established policies and procedures.
• Respond to escalated issues in a courteous and professional manner consistent with our customer service philosophy.
• Report technical concerns to respective internal departments for resolution.
• Offering suggestions and advice e.g. where the customers original choice in no longer available, or viable, make suggestions and recommendations in order to maximize revenue opportunities for both us and the customer.
• Working as a team to assist the department in achieving its core KPIs.
• Exceeding customer expectations no matter the type of enquiry.
• Making each customer feel that nothing is too much trouble for us.
• Maximising sales opportunities - store training, staff training, commercial propositions.
• Liaise with retail stores to resolve customer concerns related to store experience.
• Utilize multiple systems and platforms to research and determine best course of solution based on the customers’ needs.
• Any additional duties that are necessary due to the evolving needs of the business.

From Luxe Talent, International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for an HR Manager EMEA to join an exciting project in the heart of Barcelona.

In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona, Madrid, Paris, Milan and Munich.

Main Responsibilities:

• As the first point of contact for HR issues, the HR Manager provides advice on areas such as employee relations issues, performance management, compensation and benefits, recruitment and learning and development, and additionally has overall accountability for Europe employee payroll.
• Overseeing and planning Resourcing and Recruitment
• Develop and Establish Compensation & Benefits strategies based on the Global HQ guidances.
• Overseeing the payroll activities.
• Execute Performance Reviews across different departments and develop successful employee relations.
• Planning & Reporting, as well as Ad Hoc Projects during the year.

• Multinational Industrial-tech company|based in Barcelona

Global leader in premium motorcycles through innovation, seeking assistance in building a centralized backend engine for their integrated environment. With a mission to lead the way in sustainability, aspires to reduce plastic and CO2 pollution in the motorcycle industry by producing superior, environmentally friendly products.

Responsibility

• Be part of our backend team
• Work in a self-learning process always focused on the fastest and best way to reach the goal
• Listen to and share advice
• Open-minded to criticism and open with mistakes so that we can all benefit and learn from the experience
• Challenge things you believe could be improved
• Celebrate success
• All work documentation and communication in English

Duties

• Development of our backend in Node.js
• Be open to collaborate in any other task related to software development
• Set the standards for clean, concise code that is stable and extensible
• Develop, debug and resolve issues as needed
• Work collaboratively inside and outside the team to achieve business objectives
• Communicate efficiently with external teams and product owners
• Make architecture decisions
• Be aware of the latest industry trends and suggest product improvements
• Be a role model for new team members
• Keep your backlog up to date

• Lunch in the restaurant of the office at a reduced price
• Free access to our gym
• 30 days of paid vacation
• A very cool newly renovated office where you will work 5 days a week

• Multinational company reference in its sector|Great opportunity to lead the talent acquisiton department

Multinational company reference in its sector, needs to incorporate a Talent Acquisition Manager (m/w).

Reporting to the VP of Human Resources, his / her responsibilities would be:

Talent Acquisition Management:

• Set-up the Talent Acquisition organization in Bilbao, Spain.
• To manage, coach and monitor the team of talent.
• Acquisition specialist and lead the ad-hocrecruiters.
• Develop policies for talent benchmarking,talent assessment and interviewing.
• Conduct sourcing activities to fill open positions Director / VP positions.
• Manage the recruitment of Graduate Program and align with Compensation department to ensure governance within company's global mobility framework.
• Perform analysis of organizational development and anticipate future employment needs.
• Manage recruitment and selection processes from resume screening until signing of the employment contract.
• Counsel candidates on benefits, salary and corporate environment
• Manage candidate pools to ensure qualified candidates remain engaged in current or future opportunities.
• Communicate regularly with HR department and business leads to act on company's hiring needs and organizational goals.
• Create future talent recruitment campaigns to attract high-quality candidates; develop messaging that is tuned to values and aspirations of graduates/school leavers and is consistent with the employer brand and value proposition; identify relevant career fairs and cost-efficient media, social media, or other channels.

Subject Matter Expert/ Business Partner:

• Advice and partner with the business on talent acquisition issues and act as a first point of contact for the business to answer recruitment-related questions.
• Build, develop and maintain a relationship within internal customers.
• Serve as a brand ambassador at various events.

Reporting:

• Maintain Applicant Tracking System and recruitment process/position management
• Track and report out on weekly progress on recruitment status.
• Create period reports on key talent acquisition metrics.
• Oversee job requisition process.

Continuous Improvement

• Research talent acquisition (automation) trends and liaise with VP on the trends for the talent acquisition strategy of the company.

• Career opportunities and professional development.
• Great opportunity to be the head of talent acquisition globally.
• Attractive remuneration package
• Maximum flexibility and autonomy.

• leader in the global aerospace industry|Senior Legal Counsel (H/M) 7-15 años experiencia

A leader in the global aerospace industry

Provide legal support to the company's civil business unit, and to be part of the business team. The main duties include the following:

• Drafting and negotiating complex agreements (i.e., partnership contracts, risk and revenue sharing agreements, long term contracts, and the like) with important customers such as Rolls-Royce, General Electric, Pratt & Whitney and others, regarding research, development, production, testing, sale and support of aircraft engines and components.

• Managing legal and contractual relationships with customers during the life of agreements and thereby giving needed support to the business unit.

• Contractual risk management and advice on pre-litigation situations or conflict resolution. Providing solutions.

• Maintaining constant surveillance of current legal interpretation, doctrines of laws, jurisprudence.

• Prepare and develop written and verbal legal analises, advice and/or other legal documents providing legal interpretation and strategic advice in relation to queries raised by the business unit, and doing the same proactively where needed or advisable even where the business might not originate the query.

• Liaising with external and in-house legal counsel and other professionals and executives with functional expertise on specified assignments.

Oportunidades de carrera y desarrollo profesional.