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Ver ofertas empleo

Ofertas de empleo de sales group spain

22 ofertas de trabajo de sales group spain


Administración contable / General ledger specialist

Who we are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The project!

We are looking for an Accountant to assist in the Group accounting functions.

What will the role entail?

  • Participate in the accounting activities of group subsidiaries (European companies):

- Analysis of Sales & Margins entries
- General ledger provisions

- Operating expenses review

- Commercial provisions (Returns, Markdowns, Sales Commissions, etc)

  • Submit VAT, Intrastat, and other tax reports in a monthly
  • Participate in all Balance Sheet GLs reconciliations.
  • Collaborate in monthly management accounts preparation
  • Assist Finance manager in Spanish Group Reporting pack preparation
  • Assist Finance manager in Statutory annual financial statements of the company
  • Work to achieve the deadlines of the company
  • Prepare ad hoc analysis and participate in the projects of the Group
  • Responsible of the ecommerce of the group.

Corporate benefits:

  • Great international working environment.
  • Corporate remote work regulated by corporate policy and flexible working hours..
  • Flexible benefits such us ticket restaurant, health insurance with Cigna, transport ticket or nursery ticket.
  • Discount on the brands of the Group.
  • Free company transport to the offices from Barcelona center.
Jornada completa
Contrato indefinido
Salario sin especificar
Finance Controller

Who we are...
AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The Project!
As Finance Controller you will work with a high-performing finance team to achieve timely and accurate financial reporting. Implement cost-effective strategies to maximize profitability and mitigate risks. Drive efficiency through process improvements and technology integration. Provide strategic financial insights to support informed decision-making by senior management.

What will the role entail?

  • Build Financial Business Plans to analyse new business opportunities in conjunction with Group Commercial Management.
  • Preparation of Monthly Financial Reporting to both Executive Committee and Shareholders.
  • Perform monthly review on Sales & Margins including variances in COGS vs standard, Returns & Markdown Contributions etc.·
  • Cooperate in performance improvement projects linked to FP&A department.
  • Contribute in annual Budget preparation together with the teams involved.

Jornada completa
Contrato indefinido
Salario sin especificar
COMMERCIAL TECHNICIAN
GRUPO ALLIANCE / Bilbao
Bilbao, Bizkaia
25 de abril
GROUP ALLIANCE is actively seeking an experienced COMMERCIAL EXPERT to join an important company located within the Greater Bilbao area. The selected candidate will play a pivotal role as an industrial commercial salesperson. The specific tasks would be:- Managing the commercial portfolio of the assigned zone (northern part of Spain).- Procurement of new clients.- Increasing of sales in new and current clients.Essential Requirements:- Educational Background: Technical or vocational training studies related to commerce or/and business.- Professional experience: at least 8 years in industrial sales, highly valued if it is in the abrasive sector or similar to it.- Language Proficiency: Fluent in English, capable to engage at business level. Minimum C1.- Immediate availability.- Availability to travel at a national level.What We Offer:- Long term contract and project. - Full day work Monday to Thursday, and on Fridays intensive timetable.- Competitive Compensation: Salary commensurate with your proven experience and qualifications + variables.- Company car.If you are interested and you think that your profile fits well, sign up to this offer and send your CV to bilbao@grupoalliance.com indicating COMMERCIAL TECHNICIAN in the subject.
Jornada completa
Contrato indefinido
25.000€ - 50.000€ bruto/año
Marketplace Catalogue Specialist

Who we are...

AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The project!

The Catalogue Specialist will be responsible for the global catalogue
strategy, reporting to the Head of the department, she/he will be in charge of all the
product lifecycle, merchandising, new products, sales and promotions.

The ideal candidate will have a strong interest in digital ecosystems and be self-
motivated to achieve the objectives.

What will the role entail?

  • Work with the Catalogue Manager ensures excellent catalog integration.
    Creation the offer for each season. Daily use of Tradebyte and our PIM to
    manage catalogues updates. Identification and correction of incidents through
    our PIM.
  • Uploading product images to the sales channels through our PIM.
  • Prices: Full price and sale prices: Promotions, sales period, launches...etc
  • Updating product information once published (descriptions, filters, other
    information of products...)
  • Review of all changes in staging enviroments before publishing to production
  • Interdepartmental collaboration. Ability to collaborate with multiple
    stakeholders and projects: assortmen, deliveries, merchandising strategy, etc
  • Strong organization skills & multi-tasking

Corporate benefits:

  • Great international working environment.
  • A exciting position on a strategic department
  • Discount on the brands of the Group
Jornada completa
Contrato indefinido
Salario sin especificar
Ecommerce Catalogue Specialist

Who we are...

AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The project!

The Catalogue Specialist will be responsible for global catalogue strategy, reporting Head of the department, she/he will be in charge of all the product lifecycle, merchandising, new products, sales and promotions.

The ideal candidate will have a strong interest in digital ecosystem and be self-motivated to achieve the objectives.

What will the role entail?

  • Ensures excellent catalog integration. Creation of the offer for each season.
  • Management and updating the product catalogue.
  • Identification and correction of incidents through our PIM.
  • Uploading product images to the sales channels through our PIM.
  • Creation of product categories and categorisation Prices: Full price and sale prices
  • Revision and uploading descriptions for each language
  • Updating product information once published (descriptions, filters, other information of products...)
  • Review of all changes in staging enviroments before publishing to production
  • Interdepartmental collaboration. Ability to collaborate with multiple stakeholders and projects
  • Working close to the customer service department
  • Strong organization skills & multi-tasking

Corporate benefits:

  • Great international working environment.
  • A exciting position on a strategic department
  • Discount on the brands of the Group.
Jornada completa
Contrato indefinido
Salario sin especificar
Pepe Jeans Showroom Internship & Graduate Program

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett London, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The AWWG International Internship & Graduate program is an opportunity to start learning and growing with us as you will work on some of the most exciting and challenging projects our industry has to offer.

The project!

As a member of the Sales team, you will have an opportunity to work alongside experienced professionals and gain a comprehensive understanding of retail operations. As a valued member of our team, you will support the daily business, primarily related to showroom sales and customer relations, and be exposed to real-world challenges.

What will this role entail?

  • Supporting the sales representatives in the presentation and sale of the new collection.
  • Assembly and maintenance of the collection.
  • Set up and maintaining showroom according to guidelines.
  • Getting in contact with customers to do remote sales of the collection.
  • Presenting the collection to customers, both physically and remotely.
  • Organize visits to the Showroom with customers.
  • Post sale follow-up.
  • Keeping client database up to date.
  • Research on new potential customers/clients.
Jornada completa
Contrato de duración determinada
Salario sin especificar
Visual Merchandising Operations Internship & Graduate Program

Who we are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett London, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The AWWG International Internship & Graduate program is an opportunity to start learning and growing with us as you will work on some of the most exciting and challenging projects our industry has to offer. This is a one-year program, with the possibility of joining the company after that period and enjoying our complete 3-year development plan.

The project!

You will help manage the operational excellence in all interior design projects. With your work, the team will bring prototypes and materials to life, ensuring process efficiency, operational excellence and cost management, as well as overseeing installation in stores, showrooms and events.

The focus will be to elevate Full Price and Wholesale, while keeping consistency on Outlets and share best practices.

What will the role entail?

  • Help develop Processes and Ops guidelines for all brands including and not exclusive to Windows, In store, Showroom & Events.
  • Develop Props, POS communication holders, In store journey moments and any additional element to enhance the environments that any costumer needs.
  • Support the set up of production and processes in the most efficient way, both from a cost and creative point of view.
  • Be aware of budgets, implementations and timings to support the execution to be flawless, elevated & on time.
  • Check implementations across regions and facilitate feedback.
  • Work collaboratively with Marketing, Store Development, Sourcing, Buying, Sales and external suppliers.

Some benefits of working with us:

  • Competitively paid internship
  • Flexible working hours
  • Discount on the brands of the group
  • Great international working environment
  • Modern offices with canteen, foodtruck and parking available.

Jornada completa
Contrato de duración determinada
Salario sin especificar
Showroom Sales Specialist_PVH

Who we are...

AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The Project!

You will be responsible for providing a complete service to the external client when it comes to the collection during the sales period so that Calvin Klein and Tommy Hlfiger are present in the largest number of Wholesale points in Spain.

What will the role entail?

  • Create a cohesive story of the collection to show the customers
  • Remote and digital selling to E-com customers
  • Support Wholesale Sales team during all selling process and period: from the selling campaign in the showroom, to the final shipment to the customer.
  • Watch out competence on products and prices online and in stores
  • Arrangement of product displays, demonstrating product features.
  • Coordinate final shipment of product to the customer.
  • Analysis of the season (customers, sales, and market research)
  • Prospecting new customers
  • Creation of tools to support sales in ECI: reports, product books, etc.
  • Staff training: product presentations with sales arguments, etc.
  • Sales analysis
  • Daily communication with other departments such as Customer Service, Credit control for customer order follow up.

Corporate benefits:

  • Great international working environment.
  • A exciting position on a strategic department
  • Discount on the brands of the Group.
Jornada completa
Contrato indefinido
Salario sin especificar
Merchandising Specialist

Who we are...

AWWG is the global fashion group that integrates the brands Pepe Jeans, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The project!

Working for our three owned brands (Pepe Jeans, Hackett London and Façonnable), you will work in close coordination with the global product team and regional sales teams, while working to achieve the goals and strategic needs of the global merchandising team in Spain.

Be part of the global growth of AWWG: accept the challenge and join the team!

What will the role entail?

  • Understanding customer behavior and ensure a correct strategy based on product needs and historical data.
  • Planning and developing merchandising strategies.
  • Liaising between customer / channel and company.
  • Follow up and stablish an agile work flow between product teams, providing them with data in order to build effective collections.
  • Coordinate with regional sales teams, design and supply teams to meet corporate goals
  • Provide global marketing and regional sales teams with product knowledge and serve as an informational
  • Build the Seasonal Range Plan

Some benefits of working with us:

  • Great international working environment.
  • Corporate remote work regulated by corporate policy and flesible working hours.
  • Flexible benefits such as ticket restaurant, health insurance with Cigna, transport ticket or nursery ticket.
  • Discount on the brands of the Group.
  • Canteen and parking space available at the offices.
Jornada completa
Contrato indefinido
Salario sin especificar
Showroom Sales Specialist_AWWG

Who we are...

AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The Project!

You will be responsible for providing a complete service to the external client when it comes to the collection during the sales period so that Calvin Klein and Tommy Hlfiger are present in the largest number of Wholesale points in Spain.

What will the role entail?

  • Create a cohesive story of the collection to show the customers
  • Remote and digital selling to E-com customers
  • Support Wholesale Sales team during all selling process and period: from the selling campaign in the showroom, to the final shipment to the customer.
  • Watch out competence on products and prices online and in stores
  • Arrangement of product displays, demonstrating product features.
  • Coordinate final shipment of product to the customer.
  • Analysis of the season (customers, sales, and market research)
  • Prospecting new customers
  • Creation of tools to support sales in ECI: reports, product books, etc.
  • Staff training: product presentations with sales arguments, etc.
  • Sales analysis
  • Daily communication with other departments such as Customer Service, Credit control for customer order follow up.

Corporate benefits:

  • Great international working environment.
  • A exciting position on a strategic department
  • Discount on the brands of the Group.
Jornada completa
Contrato indefinido
Salario sin especificar
Finance Controller Manager

Who we are...
AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The Project!
As Finance Controller Manager you will lead a high-performing finance team to achieve timely and accurate financial reporting. Implement cost-effective strategies to maximize profitability and mitigate risks. Drive efficiency through process improvements and technology integration. Provide strategic financial insights to support informed decision-making by senior management.

What will the role entail?

  • Build Financial Business Plans to analyse new business opportunities in conjunction with Group Commercial Management.
  • Preparation of Monthly Financial Reporting to both Executive Committee and Shareholders.
  • Perform monthly review on Sales & Margins including variances in COGS vs standard, Returns & Markdown Contributions etc.·
  • Cooperate in performance improvement projects linked to FP&A department.
  • Contribute in annual Budget preparation together with the teams involved

Jornada completa
Contrato indefinido
Salario sin especificar
General Ledger Accountant

Who we are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The project!

We are looking for an Accountant to assist in the Group accounting functions.

What will the role entail?

  • Participate in the accounting activities of group subsidiaries (European companies):

- Analysis of Sales & Margins entries
- General ledger provisions

- Operating expenses review

- Commercial provisions (Returns, Markdowns, Sales Commissions, etc)

  • Submit VAT, Intrastat, and other tax reports in a monthly
  • Participate in all Balance Sheet GLs reconciliations.
  • Collaborate in monthly management accounts preparation
  • Assist Finance manager in Spanish Group Reporting pack preparation
  • Assist Finance manager in Statutory annual financial statements of the company
  • Work to achieve the deadlines of the company
  • Prepare ad hoc analysis and participate in the projects of the Group
  • Responsible of the ecommerce of the group.

Corporate benefits:

  • Great international working environment.
  • Corporate remote work regulated by corporate policy and flexible working hours..
  • Flexible benefits such us ticket restaurant, health insurance with Cigna, transport ticket or nursery ticket.
  • Discount on the brands of the Group.
  • Free company transport to the offices from Barcelona center.
Jornada completa
Contrato indefinido
Salario sin especificar
Junior Credit Controller

Who we are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The project:

Managing portfolio of International clients (Distribuors), reduce the risk and the DSO.

What will the role entail?:

  • Actively managing the Accounts Receivable for our Distribution markets (80% not UE customers) and improve where needed for our brand Pepe Jeans, Hackett and Faónnable.
  • Conitnious monitoring of tipical financial tools used in Internationals Trade such as LC, SBLC or BG.
  • Reducing the DSO (Daily Sales Outstanding)
  • Monitoring and chasing outstanding debts.
  • Daily communication with Customer Service Department and external agents regarding their collection activities and debtor agreements/issues.
  • Releasing orders and making weekly aging and outstanding reports.
  • Communication and requesting of credit limit with our Credit Insurance Agency.
  • Set up and standardizing procedures regarding reminders, claims, complaints etc.
  • Daily cash posting.

Another information of interest:

  • Permanent contract from the first day.
  • Remote work and flexible working hours regulated by company policy
  • Access to online Training Portal for Excel and PowerPoint
  • Great international experience.
  • Flexible benefits such us ticket restaurant, health insurance with Axa, transport ticket or nursery ticket.
  • Discount on the brands of the Group.
  • Free company transport to the offices from Barcelona center.

Jornada completa
Contrato indefinido
Salario sin especificar
Consumer Insight & Loyalty Director

Who we are...
AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The Project!
As Consumer Insights and Loyalty Director, you will play a key role in understanding customer behavior, preferences, and expectations to inform the development and enhancement of loyalty programs. You will lead the strategy and execution of loyalty initiatives, leveraging consumer insights to drive customer engagement, satisfaction, and retention.

What will the role entail?

  • Develop and implement strategies for collecting, analyzing, and interpreting consumer data to gain valuable insights.
  • Utilize market research, surveys, focus groups, and other methodologies to understand customer preferences, needs, and trends.
  • Lead the development and execution of comprehensive loyalty program strategies aligned with business objectives.
  • Use consumer insights to identify opportunities for program enhancement and personalization.
  • Collaborate with marketing, sales, product development, and customer service teams to integrate consumer insights into loyalty program design and execution.
  • Work closely with IT and data analytics teams to ensure seamless integration of consumer data into loyalty initiatives.
  • Data Analysis and Reporting of loyalty program performance metrics and consumer data
  • Collaborate with the marketing team to create compelling campaigns that leverage consumer insights to drive program awareness and participation.
  • Ensure consistent and effective communication of loyalty program benefits to customers.

Corporate benefits:

  • Great international working environment.
  • A exciting position on a strategic department
  • Discount on the brands of the Group.

Jornada completa
Contrato indefinido
Salario sin especificar
Customer Service Specialist

Who we are...

AWWG is a global fashion group that includes renowned brands such as Pepe Jeans London, Hackett, and Façonnable. Additionally, AWWG is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The project!:

The mission of the CS team is ensuring the highest quality standard for our
customers in Spain and Portugal, supporting their wholesale business through
effective and efficient processes and helping them to achieve their sales goals
and objectives.

What will the role entail?:

  • Customer Master Data: Initiate and monitor new customer creations/amendments according to Sales instructions.
  • Order Management: Responsible for raising Sales Orders as well as ensuring orders received via interface (sales) are correctly integrated on SAP. Monitor that orders are dispatched.
  • Returns Management: Return orders for faulty or commercial reason are raised according to agreed conditions
  • Invoicing: in coordination with credit department, CS team will monitor and do the follow up to pre-pay customers, releasing the orders when appropriate
  • Reporting: Elaborate weekly/monthly/ad hoc reports to monitor performance in order to identify trends and deviations
  • Claims management: as main point of contact for wholesale customers, CS team will collect, investigate and resolve incidences

Another information of interest:

  • Great international working environment.
  • Canteen and Parking for employees available.
  • Corporate remote work policy regulated by corporate policy and flexible working hours.
  • Flexible benefits such as ticket restaurant, health insurance with Cigna, transport ticket or nursery ticket.
  • Discount on the brands of the Group.
Jornada completa
Contrato indefinido
Salario sin especificar
Planner and Merchandiser - ECI Concessions

Who we are...

AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The project!

You would be the responsible for the stores stock management, ensuring correct stock position at any time giving support to the planning and distribution of the product.

What will the role entail?

  • To analyze past sales figures/trends to anticipate future product needs.
  • To define the correct replenishment plan ensuring, correct assortments, depth, frequency and delivery timings.
  • To build up stock to afford seasonal promotions or marketing campaigns.
  • To ensure Logistics are met on time and frequency.
  • To monitor stock movement, consider markdowns, inter-branch transfers, promotions or clear outs etc.
  • To minimize stock holdings and commitment to allow for maximum profit.
  • To have a frequent communication with the stores staff is crucial to achieve objectives and coordinate the different operational processes such as returns, pricing changes, promotions, product launches, etc.

Corporate benefits:

  • Great international working environment.
  • A exciting position on a strategic department
  • Discount on the brands of the Group.
Jornada completa
Contrato indefinido
Salario sin especificar
Tax Internship & Graduate Program

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett London, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The AWWG International Internship & Graduate program is an opportunity to start learning and growing with us as you will work on some of the most exciting and challenging projects our industry has to offer.

The project!

Supporting the Tax team with the daily tasks, by developing your knowledge and skills about tax matters and applying it to the best of your abilites, while being part of a dynamic and constantly growing department.

What will this role entail?

  • VAT Compliance: Timely submission of VAT returns.

    • Stay updated on VAT regulations.
  • Corporate Income Tax (CIT): Accurate CIT calculation and filing.

    • Monitor CIT law changes.
  • Indirect Taxes: Handle VAT, Intrastat, MOSS, EC Sales.

    • Ensure compliance with indirect tax laws.
  • E-commerce: Manage tax implications for e-commerce.

  • Transfer Pricing: Develop and maintain documentation.

  • Tax Audit Support: Assist in preparation and support during audits.

Some benefits of working with us:

  • Competitively paid internship
  • Flexible working hours
  • Discount on the brands of the group
  • Great international working environment
  • Modern offices with canteen, foodtruck and parking available.
Jornada completa
Contrato de duración determinada
Salario sin especificar
Merchandising, Calvin Klein Internship & Graduate Program

Who we are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett London, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The AWWG International Internship & Graduate program is an opportunity to start learning and growing with us as you will work on some of the most exciting and challenging projects our industry has to offer.

The project!

You'll be supporting the Product Department within the CK brand, handling system incidents, reporting, analysis, and stock control. Additionally, you'll provide assistance to the Finance Department with administrative tasks.

What will this role entail?

  • Checking Sales & KPIS reporting
  • Tracking deliveries to stores. In transit and receiving.
  • Solve merchandise incidents
  • Solve and tracking prices issues in the system
  • Transfers between stores in the system
  • Stock adjustments
  • Stores stock takes control and system support
  • Store replenishments
  • Support to the Finance Department in the approval of utility bills through the COUPA system and accounting monitoring

Some benefits of working with us:

  • Competitively paid internship
  • Flexible working hours
  • Discount on the brands of the group
  • Great international working environment
  • Modern offices with canteen, foodtruck and parking available.
Jornada completa
Contrato formativo
Salario sin especificar
Product Manager (Industry)
  • Importante empresa de conectores industriales|Gestión de grandes cuentas

Italian Group, leader in manufacturing components for industrial automation, is currently looking for a Product Manager Junior (Heavy duty industrial connectors) to manage the Spanish market. The main target will be to engage the full responsibility of starting up and managing a new Representative Office in Spain, collecting market information and promoting the company's products to the main industries.



The main responsibilities of the role will be:

  • Market study: market shares of our products, definition of price positioning by brand and product category.
  • Collection and report of all technical and commercial information about product evolution, needs of the users and activity of main competitors.
  • Market development: definition and implementation of sales strategies shared with the group's commercial management and annual sales targets.
  • Support activity to our local distributors mainly from technical point of view.
  • and definition of the products strategy to enter the market disruptively.
  • Selection and Participation to local exhibitions.
  • Definition and implementation of communication campaigns about the product in collaboration with the marketing department.
  • Preparation of monthly follow-up reports referring to the activity carried out and possible new business opportunities.
  • Monthly preparation of analysis of the customer's purchasing trend by type of product.

Competitive salary and professional growth.

Jornada sin especificar
Contrato sin especificar
Salario sin especificar
Customer Service Specialist with German & English
  • Do you have 2+ years of experience in customer service?|Do you speak German & English fluently? (French is a plus)


  • A growing, dynamic and international group of companies with base in Vallés Occidental.


  • You are responsible for the areas of: order processing, deliveries, invoicing for our subsidiaries in Germany and Spain.
  • Close contact and interaction with our office and Warehouse in Germany.
  • Client inquiries (national/international)
  • After sales support
  • inboud lead management and support to sales team as commercial back office
  • General administrative activities and support in organizational matters.

  • Direct contract with the company. Long-term employment. Modern, well-equipped, open-space offices close to Barcelona.
Jornada sin especificar
Contrato sin especificar
28.000€ - 30.000€ bruto/año
Customer Service Agent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let's care for tomorrow.

Choose the company:

Allianz Seguros is the main subsidiary of the Allianz Group in Spain and one of the leading companies in the Spanish insurance sector. The company has the vocation to offer the best insurance and financial solutions. It has one of the most complete and innovative product ranges on the market and is based on the concept of comprehensive security. For this reason, the products and services offered by the company range from the personal and family to the business sphere.

Within our team at the Contact Center in Madrid we are looking to incorporate a Customer Service Agent.

Your main responsibilities:

- Attending by telephone and / or through new technologies (web, email, RRSS, chat, WhatsApp) to customer inquiries and the Company's network of mediators;

- Provide general business and Company information;

- Outbound calls and lead management;

- Pricing and production of preferential branches;

- Opening of claims and orders;

- Resolution of issues.

Initiates and answers inbound and outbound sales calls from/to prospective and
existing customers. Responds to customer questions, fullfills requests, and builds
rapport with customers to facilitate product sales.

-Handles standard claims types primarily on retail side.

-Serve as first contact for claims customers; taking incoming calls and recording
the information into the system.

-Provide quality assistance and customer service in a professional and timely
manner for claims recording

-Receive and respond to the first reports of claim from surveyor or client.

-Ensure excellence in relationship with customer and enhance the customer
experience

-Manage and prioritize work queue and multiple job responsibilities with an
agile approach

-Work within a structured environment with clearly defined standard operating
procedures, to ensure consistency of claims practices and resolution.

-Seek solutions with partners and teams across sites to achieve common goals

-Research, follow up, and resolve all open/pending claims in a timely manner to
ensure customer satisfaction

Jornada completa
Contrato indefinido
Salario sin especificar
Customer Service Agent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let's care for tomorrow.

Choose the company:

Allianz Seguros is the main subsidiary of the Allianz Group in Spain and one of the leading companies in the Spanish insurance sector. The company has the vocation to offer the best insurance and financial solutions. It has one of the most complete and innovative product ranges on the market and is based on the concept of comprehensive security. For this reason, the products and services offered by the company range from the personal and family to the business sphere.

Within our team at the Contact Center in Barcelona we are looking to incorporate a Customer Service Agent.

Your main responsibilities:

- Attending by telephone and / or through new technologies (web, email, RRSS, chat, WhatsApp) to customer inquiries and the Company's network of mediators;

- Provide general business and Company information;

- Outbound calls and lead management;

- Pricing and production of preferential branches;

- Opening of claims and orders;

- Resolution of issues.

Initiates and answers inbound and outbound sales calls from/to prospective and
existing customers. Responds to customer questions, fullfills requests, and builds
rapport with customers to facilitate product sales.

-Handles standard claims types primarily on retail side.

-Serve as first contact for claims customers; taking incoming calls and recording
the information into the system.

-Provide quality assistance and customer service in a professional and timely
manner for claims recording

-Receive and respond to the first reports of claim from surveyor or client.

-Ensure excellence in relationship with customer and enhance the customer
experience

-Manage and prioritize work queue and multiple job responsibilities with an
agile approach

-Work within a structured environment with clearly defined standard operating
procedures, to ensure consistency of claims practices and resolution.

-Seek solutions with partners and teams across sites to achieve common goals

-Research, follow up, and resolve all open/pending claims in a timely manner to
ensure customer satisfaction

Jornada completa
Contrato indefinido
Salario sin especificar
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