Ofertas de empleo en Prat de Llobregat (El)

Ready for the future of retail? Let's Go!

At MediaMarktSaturn, 'Let's Go!' is not just a slogan; it's an attitude. We love technology and we want to inspire both our customers and our team. That's why we are looking for people who share this spirit with us. People who are eager to innovate and shape the future of retail alongside 50.000 colleagues across Europe."

MediaMarktSaturn Global Business Services is the administrative, financial, and accounting services provider for all international companies within the MediaMarktSaturn Retail Group.

We stand for the digitalization and automation of our business processes and are committed to providing our services with excellence and passion, day after day

Mission

As a Invoice Control Team Lead, you will oversee a team responsible for managing the invoice control processes for a concrete country of the MediaMarktSaturn Group. You will play a vital role in ensuring efficient invoicing, resolving issues promptly, and fostering strong collaboration with stakeholders.

Tasks

/ Manage and mentor a team of invoice control specialists, ensuring accuracy, efficiency, and compliance in all invoicing activities.

/ Oversee the accurate and timely processing of invoices, while adhering to company policies related to merchandise flow, invoicing, and stock management.

/ Proactively identify and resolve any invoice-related issues, working quickly to find solutions that prevent delays, maintain smooth operations and excelent service.

/ Regularly prepare and present key performance indicators (KPIs) and reports to management, highlighting any areas for improvement, creating action plans to resolve them and tracking the team's success.

/ Collaborate with local teams to understand their invoicing requirements and ensure that all processes are adapted to meet those needs.

/ Foster strong working relationships with local teams and stakeholders to ensure alignment of goals and processes.

/ Lead initiatives to improve the efficiency and accuracy of invoicing processes, providing innovative solutions to minimize issues and enhance performance.

Requirements

/ A degree in Business Administration, Finance or similar.

/ Experience in Shared Service Center is highly valued.

/ Experience in leading teams minimum of 10 people.

/ Fluent English is mandatory.

/ Advanced knowledge of Office, particularly Excel.

/ Experience working with SAP VIM is valued.

/ Self-management, attention to detail and problem-solving skills.

What we offer

/ A dynamic and stimulating work environment with a very dynamic team - more than 35 nationalities!

/ Flexible compensation options: restaurant, transport, medical insurance and kindergarden.

/ Time flexibility of entry and exit.

/ Remote work

/ Cantina, coffee and fruit

/ Gym, physio and nutritionists

/ And more

Let's Go!

If you are passionate about technology, have leadership skills, and want to be part of the transformation of the retail industry, we want you on our team! Join MediaMarktSaturn Global Business Services and take your career to the next level.

Tus tareas

LO QUE HARÁS / ASÍ SERÁ TU DÍA A DÍA 

• Dar solución a las consultas de nuestros clientes siguiendo los procedimientos establecidos para conseguir la máxima satisfacción de estos. 
• Proponer planes de acción de mejora continua de los procedimientos. 
• Cumplimiento de los KPI's establecidos tanto cualitativos y cuantitativos. 
• Soporte a tiendas físicas en la resolución de incidencias de clientes web. 
• Definición y comunicación con tiendas de procesos online. 
• Reportar incidencias a áreas funcionales y buscar soluciones a cliente. 
• Gestión de abonos y compensaciones a cliente.
• Gestión de comunicaciones masivas a clientes.

Tu perfil

LO QUE ESPERAMOS DE TI 

• Motivación 
• Proactividad 
• Actitud comercial 
• Conocimientos wws 
• Conocimientos store UI 
• Experiencia en cobro y cuadre de caja 
• Adaptación a nuevos retos 
• Capacidad para trabajar bajo presión 
• Vocación de servicio al cliente 
• Rapidez de comprensión 
• Empatía 
• Experiencia en servicios de eCommerce 
• Capacidad para trabajar en equipo 
• Conocimientos de retail y consumo electrónico 
• Preferible experiencia en atención telefónica y/o gestión de reclamaciones

Sobre nosotros

¿Quieres formar parte del futuro del retail? Let's Go!

En MediaMarkt, "Let's Go!" es más que un eslogan, es una actitud. Nos encanta la tecnología y queremos insprirar a nuestros/as clientes/as y a nuestro equipo. Buscamos talento para compartir esta pasión por ofrecer la experiencia de compra del futuro, junto a un equipo de más de 7.000 personas en España.

Sobre MediaMarkt

MediaMarkt es la compañia omnicanal líder en España y Europa en el sector de la distribución de electrónica de consumo y servicios relacionados. Formamos parte del grupo MediaMarktSaturn, con más de 1.000 tiendas en 13 países y un equipo de más de 52.000 personas.
En España, contamos con 110 establecimientos y la tienda Online, un Centro Logístico y HUB de Servicios en Pinto (Madrid), y las Oficinas Centrales situadas en El Prat de Llobregat (Barcelona).
Trabajamos cada día para ser la primera opción de nuestros/as clientes/as como retailer omnicanal de confianza, ofreciendo soluciones a medida en un mundo guiado por la tecnolgía.
Nuestro éxito se basa en la adaptación constante a las nuevas tendencias de consumo, la extensa variedad de productos, servicios y soluciones; y la experiencia de compra ùnica y personalizada. Todo ello, con un firme compromiso para dejar un legado positivo derivado de nuestra a actividad, tanto a la sociedad como al entorno.
¡Nos encantará que te unas a nuestro equipo! Let's Go!

Additional Benefits

Job Infos

?Location: El Prat De Llobregat

Media Markt Saturn Administración España

Department: HQ - Servicio de atención al cliente

Entrylevel: Profesionales

Type of Employement: Tiempo Completo

Working Hours: 40

Persona: Job Requisition Store Employee

Recruiter:  

Recruiter: Camila Pigatto Vie 

About us

MediaMarkt is the leading omnichannel company in Spain and Europe in the distribution of consumer electronics and related services. We are part of the MediaMarktSaturn group, with over 1,000 stores in 13 countries and more than 52,000 employees.

In Spain, we have 110 stores and an online store, a Logistics Center and Service HUB in Pinto (Madrid), and the Headquarters located in El Prat de Llobregat (Barcelona).
We work every day to be our customers' first choice as a trusted omnichannel retailer, offering customized solutions in a technology-driven world.
Our success is based on the constant adaptation to new consumer trends, the wide variety of products, services, and solutions; and the unique and personalized shopping experience. All this, with a firm commitment to leave a positive legacy derived from our activity, both to society and the environment.

We'd love to have you join our team! Let's Go!

Are you ready to join us?

For us "Let's Go!" is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That’s why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together.

Your goal, ensure optimal performance of logistics carriers by monitoring KPIs, ensuring compliance with service-level agreements (SLAs), and implementing continuous improvement initiatives.

Tasks

Reporting to Control Tower Manager

• Performance Monitoring & Reporting
  • Define Key Performance Indicators (KPIs) such as:
    • On-time delivery percentage
    • (Average) transit time
    • Percentage of lost or damaged shipments
    • Shipment tracking accuracy
    • (Load utilization efficiency)
  • Create performance dashboards to regularly track carrier performance against KPIs
  • Ensure real-time visibility into shipments and status
  • Build and maintain partnerships with carriers to ensure mutual goals are met

• .Issue Resolution
  • Establish a structured process for managing and resolving carrier performance issues
  • Collaborate with carriers to identify root causes of underperformance and implement corrective action

• Continuous Improvement
  • Regularly review carrier performance data to identify trends and areas for improvement
  • Organize weekly, monthly and quarterly business reviews with carriers to discuss performance and improvement strategies

Requirements

• 3-5 years of work experience in Logistics, Transport, Supply Chain or similar
• Strong understanding of KPIs and performance management in logistics
• Experience with reporting tools and Excel for analysis purposes
• Self-starter with sense of urgency and persistence; inquisitive mindset
• A passion for continuous process improvements and analytics
• A strong affinity and experience with analytics, inquisitive mind
• Languages:
  • Fluent written and spoken English and good level of German

What's in it for you

• International teams & exciting tasks
• Employees discount & Fitness Collaborations
• Training & Education
• Open corporate culture & Teamwork
• Hybrid emote work 
• Cantina 
• Workday flexibility 

About us

MediaMarkt is the leading omnichannel company in Spain and Europe in the distribution of consumer electronics and related services. We are part of the MediaMarktSaturn group, with over 1,000 stores in 13 countries and more than 52,000 employees.

In Spain, we have 110 stores and an online store, a Logistics Center and Service HUB in Pinto (Madrid), and the Headquarters located in El Prat de Llobregat (Barcelona).
We work every day to be our customers' first choice as a trusted omnichannel retailer, offering customized solutions in a technology-driven world.
Our success is based on the constant adaptation to new consumer trends, the wide variety of products, services, and solutions; and the unique and personalized shopping experience. All this, with a firm commitment to leave a positive legacy derived from our activity, both to society and the environment.

We'd love to have you join our team! Let's Go!

Are you ready to join us?

For us "Let's Go!" is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That’s why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together.

We are seeking a highly analytical and detail-oriented individual to join our team as a Supplier Contribution Analyst. The successful candidate will be responsible for analyzing and comparing transport spend against supplier income and continuously monitor for optimization opportunities.

Tasks

Reporting to Control Tower Manager

• Freight cost and income analysis and reconciliation
  • Analyze transport spend and supplier invoices to identify discrepancies and opportunities for cost optimization.
  • Utilize advanced analytical techniques to ensure a favorable balance in our financial transactions with suppliers.
  • Develop and maintain a deep understanding of the ratecard structures and their complexities.

• Issue Resolution & Continuous Improvement
  • Collaborate with carriers as well as internal teams to identify root causes of discrepancies and implement corrective actions
  • Regularly review carrier cost and supplier income data to identify trends and areas for improvement
  • Organize regular business reviews with internal teams (Logistics, AP, AR) to discuss status and improvement strategies

Requirements

• 3-5 years experience in Transport, Finance, or a related field.
• Proven experience in a highly analytical role, preferably within a supply chain or financial context.
• High level of experience with Excel as well as other tools and for analysis purposes
• Strong financial acumen and the ability to interpret complex ratecard structures.
• Self-starter with sense of urgency and persistence; inquisitive mindset
• A passion for continuous process improvements and analytics
• Languages:
  • Fluent written and spoken English
  • German will be valued

What's in it for you

• International teams & exciting tasks
• Employees discount & Fitness Collaborations
• Training & Education
• Open corporate culture & Teamwork
• Hybrid emote work 
• Cantina 
• Workday flexibility