Customer Success Specialist
Our Client: Luxury Real Estate Sector Their mission is to disrupt the real estate market by redefining how luxury properties are rented, purchased, or managed in Barcelona and its surroundings. They are experiencing explosive growth, with big plans for the future, and are not slowing down anytime soon. Their mission is to continue delighting hundreds of high net-worth international clients worldwide by delivering a world-class service that they cannot find anywhere else, based on Speed, Quality, Discretion, and most of all, trust! While they interact with their clients and prospects on a very personal level, they are a digital-first company, leveraging technology in everything they do. They welcome top performers that will bring new ideas and diverse perspectives and provide you the opportunities and freedom to grow and make a real impact on thousands of clients' lifestyles, all while having fun! They trully believe that diversity adds incredible value to their international team, service, and culture. They know the best ideas and solutions come by bringing together people from all over the world and fostering a culture of inclusion and trust in each other. Position Summary: They are looking for a Customer Success Specialist. You will work within our Customer Success department ensuring that we fulfill our brand promise of putting the customer first. You will be responsible for a portfolio of luxury properties and ensure that both owners and tenants have the best experience possible. You will be in a fast-paced environment; you are not scared to jump in on essential work for clients, being hands on and having the knowledge to fix basic issues. More specifically, these will be your responsibilities: * Be the ongoing point of contact for our rental customers and owners * Work directly with owners and tenants to ensure that all expectations are understood and met * Manage relationships with third party vendors to overcome any issues faced with the properties. * Help our customers by explaining and promoting the various complimentary services available to improve their rental experience * Strong focus on accounting, ensure all services are tracked and provided to internal finance team for invoicing * Manage specific tasks such as, check-in and check-out, purchases, invoices, monthly client updates, and more. * Be ready to be on the move! Perform daily trips from one property to another in different parts of Barcelona * Evaluate contractor's performance quality through our internal KPIs system * Manage our new internal property management system: keep it up to date, including further information, and upload new clients and properties.
Jornada sin especificar
Otros contratos
Salario sin especificar
40583 MKP - Desenvolupador/a .NET
Aquesta oferta de 2 DESENVOLUPADORS/ES .NET per a l'empresa KENOS TECHNOLOGY s’emmarca al Job Market Place que Barcelona Activa desenvoluparà el proper 21 de maig al Barcelona Cybersecurity Congress
L'accés al Job Market Place estarà reservat només a les persones que siguin preseleccionades
Estem buscant un/a Developer .NET per incorporar-se a projectes del sector aeri a l'empresa KENOS TECHNOLOGY, tant a Barcelona com a Zaragoza
Funcions
- Col·laborar amb les parts interessades per a comprendre els requisits del negoci i traduir-los en especificacions tècniques.
- Dissenyar i desenvolupar solucions de programari utilitzant tecnologies .NET, incloent C# i ASP.NET.
- Realitzar proves unitàries i d'integració per a garantir la qualitat del codi.
- Mantenir la documentació tècnica actualitzada.
- Participar en reunions de planificació i revisió de projectes.
Condicions laborals
- Contracte indefinit
- Jornada completa (intensiva els mesos de juliol i agost)
- Retribució brut anual: de 24.000€ a 35.000€, en una graduació en funció de la seva vàlua (junior-sènior)
- Complements de tiquet restaurant, tiquet guarderia, tiquet transport i assegurança mèdica
- Formació a mida real, tu esculls fins a on vols arribar
- Posició híbrida (90% remot)
Jornada completa
Contrato indefinido
24.000€ - 36.000€ bruto/año
Corporate Communication Trainee
Who we are
At Ferrer we are a group of people who believe in the power of purpose. And our purpose is to make a positive impact in society and bring about change in an unjust world. We are the 24/7 activists fighting for a sustainable planet, equal opportunities for all and a healthy workplace. We reject greenwashing and empty promises - we are about action. That is why in 2022 we became a B Corp company.
In order to fulfil our purpose, we offer transformative therapeutic solutions, with an increasing focus on pulmonary vascular and interstitial lung diseases and neurological disorders. Founded in Barcelona in 1959, our products are present in more than a hundred countries, and we have a team of over 1,800 people. Professionals that we empower to became leaders of change and to build meaningful careers.
By joining the Ferrer Communication team, within the People & Sustainability Area:
Your Role
- You will support the implementation of the global communication plan.
- You will contribute to challenging projects, from creative ideation to final publication, and get specific project parts that you can finalise independently.
- You will help identify stories to tell and you will support the development of corporate communication content across various communications channels, including social media, website, communication kits, and more.
- You will gather, analyse, and review data to optimize the use of our channels and the impact of our communication campaigns.
- You will work collaboratively with agencies and coordinate cross-functionally with the internal teams.
Why Ferrer?
- Make a positive impact in society
- Participate in volunteering activities
- Grow in a culture of trust, responsibility, and constructive feedback
- Enjoy a flexible working model & collaborative office experience to enable innovation and teamworking
- Make a real difference to the team and to yourself
- Take advantage of opportunities for development & learning
- Discover a range of benefits to support your physical, emotional and financial wellbeing
Jornada completa
Contrato formativo
Salario sin especificar
A MagmaCultura estem compromesos amb la cultura. Som un referent en el desenvolupament i gestió de projectes culturals, educatius i turístics. La nostra passió és promoure el valor de la cultura i fer-la accessible a les persones. El nostre principal motor és la professionalitat, el talent i el compromís del nostre equip expert en gestió cultural. Un dels principals valors de MagmaCultura consisteix en la creació d'un lloc de treball en el qual totes les persones es sentin respectades, representades i incloses en un entorn segur en el qual puguin desenvolupar i impulsar la seva carrera professional amb èxit. Per això mateix, com a institució compromesa amb la cultura i la diversitat, vetllem per la promoció d'un ambient de treball en el qual destaqui la igualtat de gènere i el respecte per motius de raça, ètnia, orientació sexual o diversitat funcional. T'interessaria exercir un rol clau en la gestió de diversos projectes dins del sector de l'art i la cultura? Diàriament, milers de persones exploren els museus de les nostres ciutats amb expectatives i vivències molt diverses. Els nostres clients, les institucions culturals, requereixen equips capaços de connectar amb la diversitat d'audiències. Com un/a Cultural Account Manager, la teva labor consistirà a construir i mantenir relacions sòlides amb una xarxa de museus, oferint-los serveis culturals d'alta qualitat i especialització. T'encarregaràs de liderar al teu equip, equilibrant les seves necessitats en un entorn en constant canvi. Com a líder de la teva xarxa de museus, buscaràs l'optimització de recursos en projectes, atenent les necessitats dels clients i proposant solucions creatives a l'equip. Les teves funcions clau inclouran: - Gestionar relacions: conèixer als teus interlocutors/as i establir relacions cordials amb ells/es. - Controlar la informació: realitzar una anàlisi profunda del compte de resultats i les dades del client per a garantir una gestió eficient. - Gestionar el negoci: oferir i promoure serveis culturals d'excel·lència mitjançant la creació de plans estratègics personalitzats per a cada compte. - Dirigir el projecte i a l'equip: ser el nexe entre el client i l'empresa, informant sobre qualsevol canvi a totes dues parts, comunicant decisions a l'equip i abordant problemes que puguin sorgir. Què oferim: - Oportunitat d'incorporar-te a un equip líder en la gestió cultural, compromès amb la promoció del valor del patrimoni cultural i fer-lo accessible per a les persones. - Desenvolupament professional en una companyia amb projecció internacional en constant expansió. - Contracte indefinit a jornada completa. - Lloc de treball: Barcelona.
Jornada completa
Contrato indefinido
Salario sin especificar
CFO - Entertainment/Music Sector - Barcelona
- CFO - Entertainment/Music Sector - Barcelona|Lead the integration of two companies
Two prominent companies in the music promotion and cultural event organization industry are seeking a new member for their executive team. These companies are integral parts of a global platform that manages a portfolio of over 80 music festivals in Europe and Australia, and holds a leading position in the Iberian region.
Responsibilities:
Leadership:
- Foster a results-oriented mindset, prioritizing the achievement of KPIs.
- Develop plan for the companies at financial, strategic, and operational levels, in collaboration with the management team.
- Monitor progress towards plan objectives, identifying synergies and integration opportunities.
Financial Planning and Analysis:
- Lead the development of budgets, forecasts, and financial analysis, ensuring effective challenge and timely delivery.
- Establish a robust budget that includes operational aspects of events aligned with fundarising KPIs.
- Drive standardization of governance and key processes in accordance with company standards to enhance scalability and measurement.
- Oversee the delivery of commercial dashboards, covering areas such as weekly and monthly reports, ticketing, brand partnerships, production, and artist costs, among others.
- Conduct "post-mortem" financial analysis of events and present recommendations.
- Review annual performance, identify trends, issues, and opportunities for improvement.
Accounting and Financial Reporting:
- Supervise accounting activities, including bookkeeping, payroll, taxes, and month-end/year-end closing.
- Oversee all audit and internal control operations.
- Ensure timely submission of actual and budgetary monthly reports to Investment fund Group's financial consolidation and reporting system.
- Ensure compliance with financial standards, regulations, guidelines, and reporting requirements.
- Manage key external relationships with entities such as accountants, auditors, and banks.
Administration:
- Supervise finance and administration staff, including human resources and information technology, and set performance targets.
- Oversee external legal advisors as needed.
- Act as a financial guardian in significant contracts.
- Stay informed about changes in regulations and best practices and implement necessary updates to company policies and procedures.
- Oversee ERP systems and ensure adherence to Investment fund guidelines.
Integration and Performance Improvement:
- Contribute to the integration both companys, as well as Investment fund Iberia.
- Evaluate and recommend efficiency improvements and commercial and operational improvement opportunities in areas such as ticketing, merchandising, accommodation, food and beverage, and event technology, supported by solid data and robust business cases.
What We Offer:
- Competitive base salary + performance-based bonus
- Opportunity to be part of the integration of two rapidly growing companies with a promising future
- Involvement in the largest entertainment organization in Europe
- Reporting to one of the most influential funds in both the USA and Europe
- Collaborative work alongside two CEOs, actively participating in decision-making and strategic planning
- Working with two highly skilled finance teams and contributing to process automation enhancements
- Central Barcelona location
- Joining the team this autumn
- International role
Jornada sin especificar
Contrato sin especificar
90.000€ - 96.000€ bruto/año
Inside Sales with DUTCH native - Multinational Barcelona
- Do you speak Dutch native?|Do you live in Barcelonan city or Vallés?
Multinational company based in Barcelona
Promote the sales, parts and other catalog products
- Resolvecustomer issues/problems, researches,and makes recommendations for potential product enhancements or modifications to increase sales
- Make the standard quotes for the supported customer baseandfollow up all opportunities
- Independently plan and schedule sales calls to maximize personal and territory sales impact togrow their business
- Keep informed of market trends, customer preferences and competitor activity, sharing information with other personnel for better strategic placement in the marketplace.
-Direct contract with the company
- Health insurance, life insurance, restaurant tickets- Home office 3 days a week
Jornada sin especificar
Contrato sin especificar
28.000€ - 34.000€ bruto/año
Inside Sales French and English - Multiantional Barcelona
- Do u speak native FRENCH and ENGLISH?|Do you live in Barcelona city or Valles?
Multinational Industrial company based in Valles with shuttle bus service
- Promote the sales of replacement filters, parts and other catalog products in
assigned territory via phone
- Focus on a specified region to achieve sales goals and overall customer contact
- Maintain relationships and favourable contacts with current and potential accounts
- Resolve customer issues/problems, researches, and makes recommendations for
potential product enhancements or modifications to increase sales
- Make the standard quotes for the supported customer base and follow up all
opportunities
- Independently plan and schedule sales calls to maximize personal and territory
sales impact to grow their business
- Make written and oral presentation to customers and industry groups.
- Keep informed of market trends, customer preferences and competitor activity,
sharing information with other personnel for better strategic placement in the
marketplace.
- Directly contract with the company. Social beneficits.
Jornada sin especificar
Contrato sin especificar
21.000€ - 35.000€ bruto/año
Inside sales with German and English - Multinational Barcelona
- Do you speak German&English fluent?|Do you live in Barcelona city or Valles?
Industrial multinational based in Barcelona
- Promote the sales of replacement filters, parts and other catalog products in
assigned territory via phone
- Focus on a specified region to achieve sales goals and overall customer contact
- Maintain relationships and favourable contacts with current and potential accounts
- Resolve customer issues/problems, researches, and makes recommendations for
potential product enhancements or modifications to increase sales
- Make the standard quotes for the supported customer base and follow up all
opportunities
- Independently plan and schedule sales calls to maximize personal and territory
sales impact to grow their business
- Make written and oral presentation to customers and industry groups.
- Keep informed of market trends, customer preferences and competitor activity,
sharing information with other personnel for better strategic placement in the
marketplace.
Directly contract with the company.
Jornada sin especificar
Contrato sin especificar
21.000€ - 35.000€ bruto/año
Customer Service/Administrative for After Sales Department
- ¿Tienes experiencia gestionando almacenes y stock?|¿Vives en Barcelona o Baix Llobregat?
Importante empresa sector deportes con sede en Baix Llobregat y en pleno crecimiento
Responsable de llevar el control adecuado de stock de repuestos en el país (PIC - Parts in Country) y en kits de servicio, existencias de Van de servicio como un factor clave para el desempeño del departamento.
Responsable del dimensionamiento y optimización del stock local de repuestos utilizando las herramientas y sistemas disponibles (índice de rotación de stock, valor de stock, valor sin movimiento, devolución de repuestos, desguace de repuestos).
Usuario responsable y clave de las herramientas de planificación de la demanda utilizadas para el reaprovisionamiento de stock de repuestos.
Responsable de un management sólido en la gestión de pedidos de piezas, maximizando el cumplimiento de los procesos y medidas de la empresa.
Contribuir a los costes de transporte y almacenamiento de repuestos, implementando acciones para impulsar la eficiencia
Contribuir a un alto nivel de precisión en los registros de inventario, supervisando los recuentos periódicos de existencias
Colaborador para analizar las discrepancias de existencias, identificar las causas raíz y definir planes de acción
Responsable de gestionar la devolución de piezas de repuesto a la sede de acuerdo con los procesos y procedimientos de la empresa.
Apoyar al servicio técnico, service desk y el departamento de planificación en las actividades administrativas relacionadas con la gestión de piezas de repuesto.
Contribuir a la mejora continua de la cadena de suministro, actuando como enlace con los equipos posventa y logísticos en HQ para informar a tiempo los comentarios y los problemas.
Contrato temporal con Page Personnel de 6 meses y posterior incorporación a empresa (proyecto ESTABLE). Beneficios sociales: tickets restaurant, gym en las instalaciones, clases de idiomas, etc.
Jornada sin especificar
Contrato sin especificar
Salario sin especificar
