Customer Service SUSTITUCIÓN
Desde Grupo Adecco estamos buscando incorporar un/a Customer Service para una multinacional del sector de la agricultura y biotecnología, ubicada en Feria de Madrid (Madrid).Se ofrece:Contrato a través de Adecco, de sustitución de larga durción.Jornada, 40 horas semanalesHorario de Lunes a Viernes: 9:00- 18:00Teletrabajo hibrido: 2 dias oficina/3 casa Salario: 20.700€/anualesZona de trabajo: Feria de Madrid / Campo de las nacionesRequisitos-Experiencia en funciones similares, como customer service-Buen manejo de Excel-Buen manejo de inglés.-Persona con buena actitud, facilidad para aprender y adaptarse.-Disponibilidad de Incorporación inmediata- Experiencia en la gestión de las operaciones de ventas desde su cierre hasta la entrega a cliente asegurando la conformidad de la operación con las políticas de la compañía- Capacidad de comunicación e interlocución con la fuerza de ventas y principalmente con el SAM del área asignada- Habilidades digitales: Excel
Jornada completa
Otros contratos
20.700€ - 20.701€ bruto/año
Promotor/Promotora Encuestas Girona
Diana Soluciones Comerciales, empresa líder en el sector de la externalización y especializada en marketing operacional selecciona Promotores/Promotoras para realizar encuestas en hipermercado situado en Girona. Condiciones: Salario: 9 €/bruto hora Horario: LUNES A SABADO 11h a 14h y 16:30h a 20:30h. FECHAS desde el 5 de octubre al 11 de octubre
Jornada sin especificar
Otros contratos
Salario sin especificar
Desde Grupo Crit buscamos conductores sin experiencia con ganas de desarrollarse en una marca de primer nivel. Si te gustaría trabajar en la mayor flota de gestión de VTC con presencia nivel nacional ¡este es tu sitio! Buscamos personas que disfruten de la conducción y del trato con el clientes. Ofrecemos un empleo con libertad para administrar tu tiempo, y su vez, la estabilidad de un contrato indefinido. Esperamos de ti que seas una persona responsable, con orientación a la calidad y vocación de servicio. ¡No es necesario que tengas experiencia en conducción profesional! Te brindamos las herramientas necesarias para que desempeñes tu trabajo de la mejor manera, con un continuo acompañamiento de profesionales. ¡No dudes en inscribirte!
Jornada completa
Contrato indefinido
Salario sin especificar
Comercial Telefonía móvil Door to Door.
¡HOLA! ¿Te gustaría formar parte de una multinacional líder en el sector? ¿Tienes dotes comerciales y habilidades comunicativas? Grupo Crit selecciona para importante empresa de telefonía a comerciales con experiencia en el sector. Funciones: - Atraer a los clientes mediante visitas a comunidades de vecinos Desarrollo comercial - Venta diferentes productos. Emisión de campañas de venta. - Reporting y enriquecimiento de la Base de datos - Enriquecer y actualizar la base de datos de los clientes Se ofrece: - Salario de 16.5000€ brutos + comisiones - Horario jornada 39h - Posibilidad de crecimiento y desarrollo profesional en un buen contexto de trabajo Si estas interesado/a en un puesto de trabajo con buen ambiente, buenas condiciones laborales, y con posibilidad de desarrollarse profesionalmente, este es tu momento. ¡No dudes en apuntarte! ¡Te esperamos!
Jornada completa
Contrato de duración determinada
Salario sin especificar
Agente de Servicio al Pasajero/certf.discapacidad
En Fundación Juan XXIII Roncalli llevamos más de cincuenta años apostando por las personas con discapacidad intelectual. Somos una Entidad sin ánimo de lucro con una visión actual, abierta al cambio, al desarrollo y a la innovación. Con una plantilla de más de 400 empleados ponemos el foco en la persona, gestionando la diversidad, seleccionando y desarrollando talento, y apostando por la creatividad y el emprendimiento. Seleccionamos agentes de pasajeros con certificado de discapacidad para trabajar 25 horas semanales sujeta a turnos, para la prestación de servicio en importante cliente del sector, para desarrollar las siguientes funciones: Atender e informar al pasajero en el hall del aeropuerto. Verificar en el counter la reserva del pasajero y emitir la tarjeta de embarque. Registrar y pesar el equipaje, según la normativa de la Compañía. Controlar el embarque de los pasajeros. Atender los vuelos de llegada. Chequear las necesidades especiales para el desembarque y entregar a la tripulación de cabina la información relevante respecto a los pasajeros embarcados. Las condiciones ofrecidas para el puesto son: Contrato anual prorrogable Salario: Parte proporcional de 16.000 brutos anuales a 14 pagas + plus diurno/nocturno 1. Plus Ciclo Día: 15,30, para el personal de turno de mañana o siempre que la entrada del turno sea con posterioridad a las 07:00 am. 2. Plus Ciclo Noche: 24,30, para el personal de turno de noche o siempre que la salida o la entrada del turno esté comprendida entre las 00:00 a 07:00 horas Zona de trabajo: Aeropuerto de Madrid
Jornada sin especificar
Otros contratos
Salario sin especificar
Teleoperador/a Atención al Cliente Salud - Tarde
Servinform S.A., empresa de servicios de Call Center y BPO, selecciona teleoperadores/as para la atención al cliente de una compañía de seguros en la rama de SALUD. Si quieres especializarte en el Sector Seguros te ayudaremos a conseguirlo con una formación previa teórica. Tus funciones serán la recepción de llamadas de clientes que tienen contratada la póliza de salud con una reconocida compañía aseguradora para la resolución de dudas sobre sus coberturas, la gestión de incidencias, la información sobre el cuadro médico y la gestión de autorizaciones médicas. Ofrecemos: * Formación previa MIXTA del 03/10/22 al 26/10/22 en horario de 8:00 a 16:00 horas de lunes a viernes. * Jornada de 25 horas semanales en turno de tarde en la franja comprendida entre las 15:00 a las 22:00h de lunes a viernes con uno o dos fines de semana al mes. * Salario establecido por el convenio: 747 euros brutos mensuales. * Contrato Fijo Discontinuo. * Ubicación del puesto en Torrejón de Ardoz. Accesible en transporte público desde la estación de cercanías Soto del Henares, donde la empresa dispone de un transporte gratuito para que acudas al centro de trabajo. * Convenio Colectivo Estatal de Contact Center. Categoría Teleoperador/a "Ningún sector de nuestra sociedad puede ser entendido sin la igualdad entre hombres y mujeres, así como la integración de las personas con discapacidad. Por eso, en Servinform enfocamos la igualdad y diversidad como un factor elemental para el progreso social, trabajando día a día para cumplir este objetivo."
Jornada sin especificar
Contrato de duración determinada
8.000€ - 10.000€ bruto/año
Desde Eurofirms estamos seleccionando a un/a conductor/a repartidor/a para una empresa ubicada en Onda. Las funciones a realizar son:- Reparto de los productos por Castellón y alrededores.- Organizar y establecer ruta de reparto.- Entre otras tareas propias del puesto.
Jornada completa
Contrato de duración determinada
Salario sin especificar
Teleoperador/a Atención al Cliente con Italiano
En Grupo Crit te ofrecemos la posibilidad de trabajar en telemarketing de una manera diferente con un equipo en el que prima un gran ambiente trabajo. ¿Tienes experiencia en el trato con el cliente y buscas un trabajo estable? Esta es tu oportunidad!! Buscamos personas como tú, con ganas de trabajar, dinámicas, que tengan ilusión y quieran tener estabilidad. VALORAMOS la experiencia previa como también: * - Facilidad en la comunicación hablada y escrita y nivel C1 de italiano * - Conocimientos de informática a nivel de usuario. * - Actitud responsable y comprometida. Ofrecemos: Formación a cargo de la empresa, incuida en tontrato Turnos: de lunes a domingo, aunque sólo trabajas 5 días. * PARTIDO: 11 a 20h * Salario fijo 7,94€/hora + plus idioma + plus domingo ¡En GRUPO CRIT, estamos deseando conocerte! ¡Inscríbete en la oferta y forma parte de nuestra gran familia!
Jornada indiferente
Otros contratos
16.000€ - 17.000€ bruto/año
Account Strategist with Dutch and French – Google Ads Products
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.?At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a group of highly-skilled professionals to join as Account Strategists (with native level of Dutch). Purpose of the role:As an Agency Account Strategist, your role is to identify and apply the appropriate advertising solutions through an active collaboration with Media, Digital Marketing, and Online Advertising Agency Partners. You work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer.Responsibilities:Implement creative ways to improve our Agency relationships, tailor and share performance-enhancing suggestions, and upsell or promote other Google products.Provide strategic advice and help Agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role.Consistently deliver against assigned quota, while prioritizing and delivering outstanding customer sales experience to Media Agencies.Communicate with Agencies proactively, via phone and email.Requirements:BA/BS degree or equivalent practical experience.Native level of DutchFrench language will be a plusAbility to speak and write English fluently and idiomatically.1 Year of experience in digital marketing, preferably building and optimizing PPC CampaignsStrong presentation, analytical and problem solving skillsDesirableKnowledge of Google products such as Ads, AdSense or YouTube A team player with strong leadership, analytical and communication skills. Passionate about Marketing, technology and online Advertising, with a desire to learn and developStrong presentation, analytical and problem solving skills0-1 Years of experience in digital marketing, preferably building and optimizing PPC CampaignsBenefits:Full time position (39h per week, Monday to Friday)Salary: 30.000€ gross/year + up to 3.500€ gross/year in bonusPermanent contractReferral Program: Bring a Friend and get a Referral fee (600€ – 1.000€ depending on the language/project)Relocation package including:Flight ticketTaxi from the airport in Spain to your new accommodationAccommodation: Nice individual studio in a residence with Gym, swimming pool, cafeteria.Support with a private Health Insurance3 weeks of intense introduction training on Google Ads and specific sales training.A permanent presence of coaches who will facilitate your personal and professional developmentEstablished career path to grow within the projectContinuous training and certifications within Google productsBi-weekly, monthly or quarterly contestsEmployment with the world’s largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated team Due to covid-19 situation our employees are working from home in Barcelona and also in other locations in Spain, but we can’t wait to see you in our amazing offices when we come back to normal. (Office location surrounded by the sea, World Trade Center, Barcelona, Spain).
Jornada completa
Contrato indefinido
Salario sin especificar
English Quality Analyst – Contact Center
Would you like to join a multicultural team working for a cutting-edge Fintech Company?Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a Quality Analyst with native level of English working knowledge, eager to develop his/her career with the worldwide leader in outsourced omnichannel customer experience management.This role requires a professional with a keen eye for details who can work resourcefully and efficiently to assure quality of programs and interactions. Main responsibilities:Working closely with agents and supervisors, the QA will be responsible for monitoring interactions to ensure the needs of the customer and client are met on each and every interaction.Responsible for conducting the number internal monitoring and feedback per agent as per client’s requirements or internal standardsThe QA reviews for compliance with policies and procedures, ensures staff are providing accurate information.Provide feedback and deliver coaching following internal standards and processes, with effective interpersonal communicationQA collects and analyzes Top Call Drivers dataPrepares quality reports and performance trends on a daily/weekly/monthly basis to inform all stakeholdersDetect areas for improvement and main opportunitiesAttend internal and external calibration sessionsWork closely with Ops management to develop and implement action plans for quality improvement RequirementsNative level of EnglishExperience in Contact Center Quality AssuranceStrong Analytical SkillsStrong Communication SkillsProfessional verbal and written communication skillsAbility to handle multiple tasks at a time and meet deadlinesTechnical expertise with spreadsheetsProficient PC skillsMust be self-motivated, detail oriented, have the ability to accurately gather and document statisticsMust be effective and efficient working in a team environment BenefitsFull-time contract, 39 hours/weekSalary: 20.300€ gross/year + up to 1.200€ gross/year in bonusReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)A permanent presence of coaches who will facilitate your personal and professional developmentEmployment with the world’s largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentInternational business casual environmentPermanent ContractCompetitive Benefits package!
Jornada completa
Contrato indefinido
Salario sin especificar
Italian Digital Marketing Consultant – Google Ads Products
Do you love Google products?Are you passionate about the web and new technology?If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.?At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a highly-skilled group of professionals to help improve the business, and identify areas of growth based on digital advertising campaigns. Purpose of the role:You will become a specialist advisor for Italian companies in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the Italian online marketing environment. RequirementsBA/BS degree or equivalent practical experience.Native level of ItalianAbility to speak and write English fluently and idiomatically.+1 Years of experience on advertising, PPC Campaigns or SalesA team player with strong leadership, analytical and communication skills.Passionate about Marketing, technology and online Advertising, with a desire to learn and develop. Due to covid-19 situation our employees are working from home in Barcelona and also in other locations in Spain, but we can’t wait to see you in our amazing offices when we come back to normal. (Office location surrounded by the sea, World Trade Center, Barcelona, Spain). BenefitsFull time position (39h per week, Monday to Friday)Salary: 21.505€ gross/year + up to 3.795€ gross/year in bonusPermanent ContractReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)4 weeks of intense introduction training on Google AdWords and specific sales training.A permanent presence of coaches who will facilitate your personal and professional developmentEstablished career path to grow within the projectContinuous training and certifications within Google productsBi-weekly, monthly or quarterly contestsEmployment with the world’s largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated teamOffice location surrounded by the sea (World Trade Center, Barcelona, Spain)
Jornada completa
Contrato indefinido
Salario sin especificar
Italian Sales Developers – Google Products
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a highly-skilled group of professionals. Purpose of the role:As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.ResponsibilitiesAchieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weeklyManage a portfolio of assigned accounts to identify high potential prospectsEducate customers on what we have to offerExecute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport and assess needs.Understand prospects’ pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales processUpdate and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.comWork towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipelineDiligently document customers notes and deal details over the course of a customer’s interaction (using Salesforce.com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time. RequirementsBA/BS degree OR equivalent practical experienceNative level of ItalianAbility to speak and write English fluently and idiomaticallySome experience in outbound sales, B2B sales or business development, ideally in the IT industrySome understanding of cloud computing concepts, in particular Google Cloud Platform solutionsAbility to connect business needs with adequate solutions, strong business acumenStrong interpersonal skills and a high level of integrity and professionalismComfortable working against an assigned quota in a phone based environmentGeneral IT skills: essential computer skills to navigate efficiently a computer based jobDesirable1 year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations wellExperience in cold calling and successfully managing a large portfolio of accounts and contactsExperience using Salesforce or other CRM platformsAble to identify key decision makers and relevant stakeholders in a business conversationGoal oriented, self-motivated individual who is proactive, confident competitive and tenaciousUnderstanding of local market and local business environment Due to the COVID-19 situation our employees are working with a hybrid working model in Barcelona. You will be required to work 3 days per week from the site and 2 days per week from home (office location surrounded by the sea at the World Trade Center in Barcelona, Spain). BenefitsFull time position (39h per week, Monday to Friday)Salary: 21.012,69€ gross/year + up to 2.521,52€ gross/year in bonusReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)Permanent ContractA permanent presence of coaches who will facilitate your personal and professional developmentEstablished career path to grow within the projectContinuous training and certifications within Google productsBi-weekly, monthly or quarterly contestsEmployment with the world’s largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated teamOffice location surrounded by the sea (World Trade Center, Barcelona, Spain)
Jornada completa
Contrato indefinido
Salario sin especificar
German Sales & Marketing Consultant – Google Ads Products
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.?At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies. What you will do:Make outbound customer calls to promote and sell our serviceCreate, maintain and update database of customers with complete informationConsolidate existing customer base while building new customer base.Record outbound call history and customers’ responses in detail.Ensure customer follow-up all the time.Monitor competitors’ products or services and create selling strategies for their own products or services.Handle customer needs and requirements.Respond to customer inquiries and resolve. What we are looking for:Native level of German with fluent English.Previous sales experience.Experience with CRM.Strong written and oral business communication skills.Comfortable in goal driven environment and attaining goals with broader teamExcellent communication and presentation skills, both written and verbalGoal oriented, self-motivated individual who is confident, competitive, tenacious and proactiveAble to work independently, but within a team environmentStrong business acumen with the ability to evaluate multiple business modelsCustomer driven and focused on providing exemplary customer experience What we offer:Full-time position (39 hours/week).This is a Hybrid working model in Barcelona.Salary: 25.440€ gross/year – up to 31.800€ gross/year.Taxes between 20-24%.Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).Permanent Contract.Relocation package including:Flight ticket.Taxi from the airport in Spain to your new accommodation.Accommodation in a nice individual studio.Support with a private Health Insurance.Intense specific sales training.A permanent presence of coaches who will facilitate your personal and professional development.Established career path to grow within the project.Continuous training and certifications within Google products.Bi-weekly, monthly or quarterly contests.Employment with the world’s largest provider of contact center services.Excellent work environment, great colleagues, social arrangements and personal development.Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
Jornada completa
Contrato indefinido
Salario sin especificar
German Business Developer Representative – Google Products
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a highly-skilled group of professionals. Purpose of the role:As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls. ResponsibilitiesAchieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weeklyManage a portfolio of assigned accounts to identify high potential prospectsEducate customers on what we have to offerExecute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport and assess needs.Understand prospects’ pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales processUpdate and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.comWork towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipelineDiligently document customers notes and deal details over the course of a customer’s interaction (using Salesforce.com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time. RequirementsBA/BS degree OR equivalent practical experienceNative level of GermanAbility to speak and write English fluently and idiomaticallySome experience in outbound sales, B2B sales or business development, ideally in the IT industrySome understanding of cloud computing concepts, in particular Google Cloud Platform solutionsAbility to connect business needs with adequate solutions, strong business acumenStrong interpersonal skills and a high level of integrity and professionalismComfortable working against an assigned quota in a phone based environmentGeneral IT skills: essential computer skills to navigate efficiently a computer based jobDesirable1 year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations wellExperience in cold calling and successfully managing a large portfolio of accounts and contactsExperience using Salesforce or other CRM platformsAble to identify key decision makers and relevant stakeholders in a business conversationGoal oriented, self-motivated individual who is proactive, confident competitive and tenaciousUnderstanding of local market and local business environment Due to the COVID-19 situation our employees are working with a hybrid working model in Barcelona. You will be required to work 3 days per week from the site and 2 days per week from home (office location surrounded by the sea at the World Trade Center in Barcelona, Spain). BenefitsFull time position (39h per week, Monday to Friday)Salary: 25.440,00€ gross/year + up to 6.360,00€ gross/year in bonusReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)Permanent ContractRelocation package including:Flight ticketTaxi from the airport in Spain to your new accommodationAccommodation in a nice studio.Support with a private Health InsuranceA permanent presence of coaches who will facilitate your personal and professional developmentEstablished career path to grow within the projectBi-weekly, monthly or quarterly contestsEmployment with the world’s largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
Jornada completa
Contrato indefinido
Salario sin especificar
Digital Marketing Consultant with Dutch and French – Google Ads Products
Do you love Google products?Are you passionate about the web and new technology?If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.?At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a highly-skilled group of professionals to help improve the business, and identify areas of growth based on digital advertising campaigns. Purpose of the role:You will become a specialist advisor for Dutch companies in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the Benelux online marketing environment. Requirements:BA/BS degree or equivalent practical experienceNative level of Dutch and high level of FrenchAbility to speak and write English fluently and idiomatically+1 Years of experience on advertising, PPC Campaigns or SalesA team player with strong leadership, analytical and communication skillsPassionate about Marketing, technology and online Advertising, with a desire to learn and develop Due to covid-19 situation our employees are working from home in Barcelona and also in other locations in Spain, but we can’t wait to see you in our amazing offices when we come back to normal. (Office location surrounded by the sea, World Trade Center, Barcelona, Spain). Benefits:Full time position (39h per week, Monday to Friday)Permanent ContractSalary: 24.310€ gross/year + up to 4.290€ gross/year in bonusReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)Safety package:Flight ticketTaxi from the airport in Spain to your new accommodationAccommodation in a nice individual studioSupport with a private Health Insurance3 weeks of intense introduction training on Google Ads and specific sales trainingA permanent presence of coaches who will facilitate your personal and professional developmentEstablished career path to grow within the projectContinuous training and certifications within Google productsBi-weekly, monthly or quarterly contestsEmployment with the world’s largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
Jornada completa
Contrato indefinido
Salario sin especificar
Italian Sales & Marketing Consultant – Google Ads Products
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.?At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer).We are looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies. What you will do:Make outbound customer calls to promote and sell our serviceCreate, maintain and update database of customers with complete informationConsolidate existing customer base while building new customer base.Record outbound call history and customers response in detail.Ensure customer follow-up all the time.Monitor competitors’ products or services and create selling strategies for own products or services.Handle customer needs and requirements.Respond to customer inquiries and resolve. What we are looking for:Native level of Italian with fluent English.Previous sales experience.Experience with CRM.Strong written and oral business communication skills.Comfortable in goal driven environment and attaining goals with broader teamExcellent communication and presentation skills, both written and verbalGoal oriented, self-motivated individual who is confident, competitive, tenacious and proactiveAble to work independently, but within a team environmentStrong business acumen with the ability to evaluate multiple business modelsCustomer driven and focused on providing exemplary customer experience What we offer:Full-time position, from Monday to Friday, 39 hours/week.This is a Hybrid working model in Barcelona.Salary: 21.440€ gross/year + up to 5.360€ gross/year in bonus.Intense specific sales training.A permanent presence of coaches who will facilitate your personal and professional development.Established career path to grow within the project.Continuous training and certifications within Google products.Bi-weekly, monthly or quarterly contests.Employment with the world’s largest provider of contact center services.Excellent work environment, great colleagues, social arrangements and personal development.Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.Office location surrounded by the sea (World Trade Center, Barcelona, Spain).
Jornada completa
Contrato sin especificar
Salario sin especificar
Polish Business Developer Representative – Google Products
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a highly-skilled group of professionals. Purpose of the role:As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls. ResponsibilitiesAchieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weeklyManage a portfolio of assigned accounts to identify high potential prospectsEducate customers on what we have to offerExecute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport and assess needs.Understand prospects’ pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales processUpdate and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.comWork towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipelineDiligently document customers notes and deal details over the course of a customer’s interaction (using Salesforce.com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time. RequirementsBA/BS degree OR equivalent practical experienceNative level of PolishAbility to speak and write English fluently and idiomaticallySome experience in outbound sales, B2B sales or business development, ideally in the IT industrySome understanding of cloud computing concepts, in particular Google Cloud Platform solutionsAbility to connect business needs with adequate solutions, strong business acumenStrong interpersonal skills and a high level of integrity and professionalismComfortable working against an assigned quota in a phone based environmentGeneral IT skills: essential computer skills to navigate efficiently a computer based jobDesirable1 year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations wellExperience in cold calling and successfully managing a large portfolio of accounts and contactsExperience using Salesforce or other CRM platformsAble to identify key decision makers and relevant stakeholders in a business conversationGoal oriented, self-motivated individual who is proactive, confident competitive and tenaciousUnderstanding of local market and local business environment Due to the COVID-19 situation our employees are working with a hybrid working model in Barcelona. You will be required to work 3 days per week from the site and 2 days per week from home (office location surrounded by the sea at the World Trade Center in Barcelona, Spain). BenefitsFull time position (39h per week, Monday to Friday)Salary: 21.180,60€ gross/year + up to 2.353,40€ gross/year in bonusReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)Permanent Contract.Safety package:Flight ticketTaxi to the airportTaxi from the airport in Spain to your new accommodationPCR test cost compensationAccommodation in a nice studio.Support with a private Health InsuranceA permanent presence of coaches who will facilitate your personal and professional developmentEstablished career path to grow within the projectBi-weekly, monthly or quarterly contestsEmployment with the world’s largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
Jornada completa
Contrato indefinido
Salario sin especificar
Junior Assistant Customer Services (Prácticas)
- Contrato laboral en prácticas|Estudios universitarios o CFGS finalizado
Empresa dedicada a la grifería ubicada en Barcelona ciudad.
Junior Assistant Customer Services (Prácticas) se encargará de:
- Atención al cliente, comerciales y agencias de transporte (teléfono, correo electrónico, plataforma interna).
- Gestión de base de datos y registro de entrada de pedidos.
- Resolución de incidencias.
- Consulta de disponibilidad de productos, fechas de confirmación y precios.
- Gestión de entrada de abonos, devoluciones, etiquetas y envíos de reparaciones.
- Oportunidad de aprendizaje y desarrollo profesional.
- Jornada completa.
- Viernes - horario intensivo.
- Posibilidad de teletrabajo (2 días/semana).
- Horario de entrada flexible.
Jornada sin especificar
Contrato sin especificar
Salario sin especificar
Back Office Manager - Concesionario Premium (Barcelona)
- ¿Tienes alguna experiencia como Manager de un equipo de Back Office?|¿Hablas castellano&catalan nativo?¿Tienes nivel medio de Excel y Power Point?
Importante y reconocido concesionario sector Premium en Barcelona ciudad
- Seguimiento y control de los KPI's establecidos por la marca para la mejora de los mismos. Aleccionamiento de los empleados del concesionario para la consecución de los mismos.
- Dar formación a la plantilla de cualquier novedad trasmitida des de central. Realización de presentaciones Power Point para poder trasmitir información/novedades y exponerla al equipo
- Analiza el feedback de los clientes de la empresa para conseguir la excelencia de la marca
- Dar apoyo al gerente en la obtención de los resultados cualitativos del concesionario así como en su día a día
Posición estable con contrato directo con la empresa final.
Jornada sin especificar
Contrato sin especificar
40.000€ - 50.000€ bruto/año
Customer Service con SAP e Inglés alto (C1)
- Empresa del sector Industrial (Vallès Occidental)|Media jornada (20h)
Empresa del sector industrial ubicada en Vallès Occidental busca incorporar un/a Customer Service con conocimientos en SAP y buen nivel de Inglés (C1).
El/la Customer Service se encargará de:
- Introducción de pedidos clientes a través de SAP.
- Enviar confirmación de pedidos y garantizar entras a tiempo.
- Facturación.
- Gestionar pedidos pendiente de clientes.
- Control de stock y disponibilidad de productos.
- Gestionar reclamaciones e incidencias.
- Visitas a clientes.
Posición temporal (6 meses). Posibilidades de incorporación en la empresa después de la temporalidad.
Media jornada (20 horas)
HORARIO: de Lunes a Viernes de 09:00 a 13:00h.
Gran oportunidad si estas desocupado/a y en búsqueda.
Jornada sin especificar
Contrato sin especificar
Salario sin especificar
Atención al cliente con PORTUGUÉS - Baix Llobregat
- ¿Hablas portugués nativo y español?¿Resides en Baix Llobregat o Barcelona?|¿Tienes experiencia como atención al cliente?
Importante empresa sector automoción en Baix Llobregat
- Atención, vía telefónica y vía email, de clientes de España y Portugal
- Mantener la base de datos actualizada
- Resolución de incidencias y escalar las que sean más técnicas al departamento oportuno
- Archivo y realización de informes
- Otras tareas administrativas propias del puesto de trabajo
- Contrato con Page Personnel ETT de 6 meses y posterior incorporación a empresa. Posición ESTABLE.
Jornada sin especificar
Contrato sin especificar
20.000€ - 22.000€ bruto/año
Back Office Comercial con Inglés Advance&Excel - Barcelona
- ¿Tienes experiencia como back office comercial? |¿Hablas inglés Advance? ¿Dominas Excel?
Multinacional con sede en Barcelona ciudad
- Atención al cliente nacional y de Portugal
- Organizar ferias, reuniones y otros eventos
- Realizar reportes a través de Excel: estadísticas de venta, análisis, KPI's, etc.
- Realización de informes, propuesta de colaboración, presentación o otros documentos para clientes para clientes
- Mantener interlocución con la central (Inglés)
- Otras tareas administrativas propias del puesto de trabajo
- Contrato directo con la empresa final. Posición ESTABLE.
Jornada sin especificar
Contrato sin especificar
35.000€ - 35.000€ bruto/año
CS EXPORT INGLÉS y FRANCÉS - Multinacional en Bcn
- ¿Tienes experiencia como customer service export?|¿Hablas inglés y francés fluido?¿Buscas proyecto en empresa multinacional?
Multinacional sector FMCG con sede en Barcelona ciudad
- Principales tareas: * Gestionar pedidos de SAP / correo electrónico / EDI / brindar informacion a los clientes acerca del estado del pedido * Revisar y brindar información logística o descriptiva de productos. * Revisar y proporcionar información sobre los datos de entrega. * Informar al cliente de la falta de stock que afecta a los pedidos. * Revisar y proporcionar información sobre los datos de las facturas (resolver posibles problemas con las facturas) * Revisar y proporcionar información sobre la situación de cobranza y / o responsabilidad. * Mantener un registro de las incidencias y problemas más habituales y su grado de resolución, de forma que se agilice la atención al cliente. Tareas dentro del proceso de gestión de pedidos y entregas * Revisar y desbloquear los pedidos para su entrega. * Desbloquear los pedidos EDI, en el flujo de trabajo EDI y solucionar los problemas para poder crear el pedido de venta. Problemas de entrega / gestión de retrasos * Modificar pedidos y entregas * Interlocutor con Delivery Monitoring (Logística) para cuestiones de entrega Seguimiento y gestión de averías * Revisar y proporcionar la información solicitada por el Cliente. Gestión de "transporte" * Las entregas grupales se prepararán y enviarán juntas al cliente. * Seguimiento del transporte con Delivery Monitoring * Revisar y proporcionar la información solicitada por el Cliente. Gestión de facturas * Revisar y desbloquear los pedidos para facturación y generar el documento de facturación. Deudas vencidas o incobrables: * Decisión de la acción a tomar junto con el Equipo de Ventas e Implementación de la acción acordada Gestión de reclamaciones * Recepción y análisis de reclamaciones (Consultar condiciones comerciales, precios…) * Creación de nota de crédito / débito en el sistema * Cuidar y registrar las quejas de los clientes. Relación con el cliente * Comunicación día a día * Capacidad de respuesta, brindar soluciones a las solicitudes de los clientes * Analizar y compartir KPI funcionales con el cliente para detectar áreas de mejora.
- Contrato con Page Personnel ETT de 3 meses y posterior incorporación a empresa. Posición estable. Horario de 8-10 horas entrada flexible salida a las 17 horas y posibilidad de realizar teletrabajo 3 días a la semana. La empresa te dará un laptop para poder teletrabajar.
Jornada sin especificar
Contrato sin especificar
28.000€ - 29.000€ bruto/año
Customer Service Export FMCG en Baix Llobregat
- ¿Tienes +3años de experiencia como Customer Service Export? |¿Hablas inglés nivel advance? ¿Resides en Baix Llobregat o Barcelona?
Importante empresa sector gran consumo con sede en Baix Llobregat
- Atención al cliente internacional para atender las ordenes de los pedidos.
- Registrar las órdenes de compra de los clientes en la base de datos, confirmar la disponibilidad y seguimiento.
- Organización logística y de carga. Resolución de incidencias.
- Soporte a clientes.
- Mantener la base de datos actualizada.
- Facturación y confección de la documentación de exportación específica solicitada por destino.
- Otras tareas administrativas propias del puesto de trabajo.
- Contrato directo con la empresa final. Posición estable.
Jornada sin especificar
Contrato sin especificar
27.000€ - 30.000€ bruto/año
Customer Service with ENGLISH NATIVE (UK) - Multinational Bcn
- Do you speak English native? Do you live in Barcelona city? |Do you have +2years experience in Customer Service or Inside Sales or Logistics?
American multinational company based in Barcelona.
* To plan new and renewed contracts, customer confirmed appointments and technician plans
* To assist in further developing the Service business meeting planned targets in the UK region
* To maximize technician's chargeable working hours and monitor the efficiency of working time (utilization)
* Permanent full-time position
* Schedule: 8 - 17h, Monday - Thursday. Short shift on Friday (8 - 15h)
* WFH policy will be applied after the initial training (1 month), working remotely 2-3 days per week
* Daily shuttle from BCN (Pl España) to our office (Terrassa)
* Multicultural work environment
* Social benefits
Jornada sin especificar
Contrato sin especificar
26.000€ - 26.000€ bruto/año
