Cash Collections - French and English Speaker

• A great opportunity for your career growth in a multicultural company|Spanish is not required, English is a must

Multinacional Shared Service Centre in Barcelona

Summary

The Collections Analyst will ensure that the collection activities meet the requirements of the company by maximizing collections, reducing aged debt and collating high-quality dispute information whilst maintaining a professional relationship with customers.

Key responsibilities

• Achieve daily, weekly or monthly targets as assigned by managing & collecting debt within the AR ledger


• Responsible for collecting all revenue allocated for the corresponding Market.


• Oversee the accurate and timely reporting of client queries via our Controlling Tools.


• Responsible for ensuring the standards of credit control relations are adhered to.


• Managing the integrity of the notes and supporting documentation regarding queries from clients.

Oportunidades de carrera y desarrollo profesional.#LI-DNP

Required Skills/Experience

• Minimum of 1-year experience working in collections function.


• Strong negotiation skills


• Ability to work to tight deadlines in order to achieve monthly / assigned collection targets.


• Highly organized and able to prioritize tasks, while being flexible and proactive


• Ability to build and maintain strong working relationships both internally and external departments.


• A proven team player with excellent communication skills, analytical skills, and attention to detail.


• Completely literate in French, and English (Spanish is a plus).


• Intermediate/advanced excel skills