Tipo de contrato
Salario sin especificar
Descripción del empleo
From IMAN Temporing, a company specialized in HR, we want to accompany you on your career path.
Get to know us more at www.imancorp.es!
Do you enjoy helping other people? Would you like to be part of a global-leading company with an international work environment? Are you passionate about the latest technology? Then you have come to right place!
IMAN Temporing is seeking for a Customer Service, to join the multicultural team of one of our clients - a leading global supplier.
As a Customer Service Representative your daily responsibilities will be:
- Communicate on behalf of the team in conjunction with regional and central communications departments
- Manage the operational service for Bosch-owned social media platforms (Social Customer Care)
- Analysis and reporting of social media activities
- Monitor and report on Bosch and its diverse products within the social web (Social Media Monitoring)
- Engagement with communities and identification of key influencers
- Identify trends and development of best practices
- Provide support to agents in responding to customers on different social media platforms and create stringent guidelines /
update of knowledge data base
- Enabling and training of other locations within the international social media network
What we offer you:
- A full-time job of 39 hours per week.
- Job located in Barcelona city.
- Schedule: from Monday to Sunday - Rotatives days off - Rotating Shift Morning / Afternoon
- Salary: 20.500€ gross
- Native level of German Inscribirme a esta oferta
- Advanced level of English (C1)
- At least 1 year experience in Customer Service / Social Media.
- Candidates must be available to work full-time in Barcelona, have a NIE and a Social Security Number.