Important company located in Barcelona|Searching for an Access-User Management with Active Directory
Service Share Center of a big company located in Barcelona with good opportunities for career growth.
Global Technology support competencies.
Collaborate with Management and take strong ownership on tasks & projects.
Identify gaps and propose continuous improvement.
Automatise and optimise manual tasks.
Manage chases & escalations, and keep the Management & key stakeholders informed.
Ability to handle demanding customers and communicate at all levels including Executive Board Level.
Fluent in English.
Personal and profesional growth.
Requisitos mínimos
Ideally educated to degree level in IT and/or computing technologies.
At least 4 years' experience in IT Support Analyst.
Customer focused and committed to improving all aspects of the customer experience.
Technical and customer support experience in a Pan European or Global company is desirable.
ITIL Foundation Certification (preferred).
A broad level of skills across PC hardware and software systems including: Windows 10, Active Directory, Windows Terminal Services, Citrix Metaframe, MS O365, Thin Client Terminals, Database Systems, Exchange, VoIP Cisco CUCM.
Desirable skills in MAC OS and SSCM knowledge.
Good English level.
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