Customer Service B2B - Native level Polish speaker

• Great opportunity to join an international company in Terrassa, Barcelona Spain|Native level of Polish needed

International company with the office based in Terrassa, Barcelona, Spain.

• Essential to have worked with processing orders


• Comprehensive order management


• B2B client experience


• System order management


• Manage customer issues


• Monitoring of orders, incident control and delivery time of assigned clients.


• Anticipating problems and agreeing on solutions with clients


• Send documents


• Schedule shipments together with the logistics department and follow up

Benefits: Medical and dental insurance, pension plan and restaurant tickets €140/month

Hybrid working structure, with the office based in Terrassa, Barcelona Spain

• Fluent in Polish and English, good level of Spanish not necessary however highly valued


• Customer service B2B background


• Administration experience


• Degree in Commerce, Degree in Marketing, Degree in Business Administration


• Knowledge of sales techniques


• Empathetic, flexible and conciliatory, highly committed and involved in his work


• Excellent predisposition to teamwork, participating actively


• Teamwork


• Learning capacity


• Customer orientation