Access Management con Francés

• Share Service Center based in Barcelona
• Access Management with French

Share Service Center based in Barcelona.

• Manage incidents within the agreed targets

• Manage service requests within the agreed targets

• Accounts creation

• Transfers

• Promotions or demotions

• Housekeeping, cleaning and licenses re-harvesting

• Apply access restrictions or additional access

• Dismissals

Oportunidades de carrera y desarrollo profesional

Fluentin French

Experience in Service logging tools

ITIL Foundation Certification or understanding of Incident, Change and Problem Management an advantage

Thorough knowledge of Windows7 and 10, Citrix environment, including networking components, services and user profiles

A broad level of skills across PC hardware and software systems including:Active Directory, Windows Terminal Services, Citrix Metaframe, Thin Client Terminals, Database Systems, Exchange and Office 365

Desirable skills in CUCM