International Accounts Receivable Specialist

• Important opportunity based in Galicia |Multinational environment

Important company with a multinational environment

• Pursuing collection and resolution of past due customer accounts


• Calling customers in attempt to collect outstanding amounts due to the company


• Resolving customer billing problems and reducing the amount of accounts receivables


• Resolving account discrepancies and short payments


• Reviewing A/R aging report to determine status of collections and follows up on assigned past due accounts


• Researching, analyzing, documenting, and forwarding customer disputed items to the appropriate department, maintaining follow-up until final resolution is achieved


• Making timely recommendations of corrective actions to be taken in order to resolve delinquency


• Recommending delinquent accounts for write-off or to be placed with outside collection agency for collection


• Contacting customers for missing cash application information as necessary


• Obtaining and sending invoice copies for customers, as requested.


• Answering accounts receivable phone inquiries and follows up


• Performing Courtesy Calls and sending Courtesy Letters


• Checking Customers Web Portals


• Researching and performing account reconciliations with customers


• Preparing status report of customer accounts with past due balances


• Using a Collections Tool


• Other AR-related tasks may be required, such as: Cash Applications and Collections Registration as well as Billing activities


• Requirements

Important opportunity based in Galicia with a Multinational environment

Qualifications:

o Accounting, Finance, or any Business-related course: the latter is preferred

o Excellent level of English (C1) and Spanish is a must

o MS Office - Excel intermediate level and above; including pivot tables, formula building and sorting of data.Experience:

o At least 3 years of work experience in Collections or Financial Services is preferred

o Customer Service Representative experience

o Experience with Shared Services and/or Outsourced Service Delivery Models is a plus

o Familiar with Collections Management Tools

o SAP

o Client industry experience is a plusSkills:

o Excellent communication skills (both written and verbal)

o Ability to work analytically within a problem-solving environment with strong attention to detail

o Ability to work in a fast-paced work environment

o Comfortable working with targets

o Accurate and efficient with very good organizational skills and ability to manage tasks simultaneously

o Intermediate to Expert skills in negotiation to understand and resolve varying delinquent credit/ collection situation so Flexibility, especially in the period of month/quarter/year-end closing

o Detail oriented with ability to understand the whole process

o Must be a good team player