Network Engineer (NaaS)

At OmniAccess we are looking for a Network Engineer to work in our NaaS deparment. The Network Engineer works for the Network as a Service Product. Configures, installs, and supports networking equipment for clients that subscribe to our NaaS service. The NaaS service is an outsourcing of the management of the LAN and WLAN onboard our client vessels. We would like to develop smart ways to automate support and minimize the amount of human interaction that is needed to support and change a LAN/WLAN for a customer.

Responsibilities

* Ensure we meet contractual customer support SLA’s.
* Implementing new network solutions and/or improving the efficiency of our customers networks.
* Installing, configuring, monitor and supporting network equipment including routers, switches, WLAN Controllers, Company proprietary products, Access Points, and Cabling.
* Maximising network performance through ongoing monitoring and troubleshooting.
* Automating troubleshooting through scrips and software in case of an outage.
* Arranging scheduled upgrades.
* Investigating faults in the network.
* Updating network equipment to the latest firmware releases.
* Maintain accurate assest information.
* Reporting network status to key stakeholders.
* Implement and support network monitoring systems.
* Provide complex problem analysis, determination and resolution using industry standard networking utilities / tools as well as creative thinking.
* Create and maintain “as-built” diagrams/documentation, as well as process and procedure documentation.

Desired knowledge and skills

* Experience in Local area and wireless networks.
* Experience with monitoring systems.
* Experience with problem ticketing systems.
* Experience with virtualization technologies.
* Experience with windows and linux servers administration.
* Excellent analytical skills, organizational, time management and problem-solving skills are essential.
* Effective communication in English and Spanish.


Must be able to demonstrate detailed technical knowledge in all the following areas:

* Cisco routers and switches with extensive design, configuration, implementation and troubleshooting experience
* WLAN& LAN Technologies
* SD WAN
* Knowledge of IP (Internet Protocol) protocol and applications