ServiceNow Administrator

• International Consultancy|ServiceNow configuration experience and fluent english

International Consultancy

What would be your main responsibilities?

• Administers the ServiceNow platform and interfacing applications including maintenance and technical support.


• Build requested items and tasks using workflows and manage processes from the customer to the fulfillment teams.


• Configure and improve the core system.


• Monitor health, usage and overall compliance of ServiceNow.


• Develop systems integrations and process automation.


• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs.


• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.


• Configure Service Mapping, Discovery and Orchestration

Coordinate application and platform upgrades.

What do we offer?

• Long-term opportunity to grow in one of the most successful technology consultancy companies all over the world.


• Working in an international team with in high collaborative working environment and within a network of professionals across regions.


• Professional growth


• Social benefits like health insurance and meal card.

What are we expecting you to bring into the team?

• Knowledge of Core ITSM modules Service Catalog, Asset Management, Change, Incident, Problem Management, CMDB and Release Management.


• Strong understanding of a Configuration Management Database (CMDB) and its relationship to asset management and IT service management processes.


• ServiceNow development experience with JavaScript, JavaScript API, Angular JS , HTML, CSS, HTTP, Performance Analytics.


• Ability to perform core configuration tasks and to work with User Interface (UI) policies, data policies, UI actions, business rules, client scripts and ACL's.


• Experience managing data with tables, the configuration management database (CMDB), import sets and update sets.


• How to create workflow activities and approvals.


• Configure alerts and notifications.


• Run reports, configure service level agreements (SLAs) and perform instance branding and customization.


• Excellent analytical, problem solving and troubleshooting skills.

Ability to work independently with minimal direction as well as in a team setting