Business Analyst (h/m/d)

• Page Group Share Service Center|in Barcelona

Are you looking for a place to work that will inspire and challenge you? A place to unleash your potential? Then the PageGroup Barcelona Shared Service Centre (SSC), with its open culture and meritocratic structure is the place for you.

At the heart of our business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist services with a personal touch is how we change lives for people through creating opportunity to unleash their potential.

Open since 2014, our Shared Services Centre in Barcelona is a core part of our business. We are a champion for diversity - and a community of experts no matter if you work in finance, HR, marketing, resourcing and talent acquisition, or business technology. In fact, the PageGroup SSC is over 40 nationalities with more than 30 languages spoken. In four years we have grown from 30 people to beyond 400. What our employees say about us helps us take the right direction - after all, being a 'Top Employer' in 8 European countries is no easy feat.

Find out more about our SSC by clicking here.

• Act as BA in key business projects, providing expertise, in-depth knowledge and experience to the project as well as to the rest of Business Discovery and Business Partnering team


• Collaborate with business stakeholders at all levels to identify, qualify, prioritise and agree on business requirements


• Ensure that business stakeholders express requirements and do not ask upfront for a solution


• Apply different techniques and tools to optimise the analysis and proactively share these best practices with the rest of the BA community

• Perform handover activities to other project team members, e.g. developers and testers, to ensure that the requirements and proposed design are clearly understood and agreed. As required, act as the sole Business Analyst on projects.

• Document and maximise the quality of the requirements gathered


• Support Regional or Functional Business Partners to produce any project or pre-project documentation


• Support the solution architects / development teams to identify and articulate options for potential solutions that meet the business requirements and make sure they are logical, feasible and cost effective


• Apply broad knowledge and best practices to consider and assess already available options in relation to the business requirements.


• Work towards the harmonisation of platforms and processes across the region, functions and globally


• Obtain sign-off from the different stakeholders for Business Requirements, Solution Specification Document, and for final deliverables


• Acceptance and follow up: ensure that the final deliverables of a task or project meet the stated business requirements and have been delivered and measured against original design specifications


• Provide support to the training department to ensure a smooth transition E.g. production of process and functional documentation. Conduct training where required


• Ensure support to end users during UAT

Oportunidades de carrera y desarrollo profesional

Qualifications:

• Ideally educated to degree level

Skills/Experience:

Experience:

• At least 3 years of experience as a Business Analyst or assuming Business Analysis responsibility as part of his/her role


• Experience in the Consultancy sector in a Customer facing role


• MS Excel and Visio (or similar tool)

Skills:

• Analytical with a curious mind and desire to understand why things happen, why processes are set up, and people's behaviours

• The ability to understand the big picture and strategic objectives, displaying organisational sensitivity

• Resilience to workload and pressure


• Excellent written and oral communication skills, able to clearly articulate ideas, solutions and recommendations to all levels of staff via presentations, walkthroughs and one-to-ones


• Able to decompose/simplify complex ideas and present these back to the business in a way that they can understand and at an appropriate level of detail


• Be business focussed with strong interpersonal and networking skills, and establish and maintain solid, trusting relationships with project stakeholders at all levels


• Able to work collaboratively with project stakeholders and team members at all levels and demonstrate sound facilitation, negotiation and influencing skills


• Be quality driven and take ownership of problems and issues and seek to proactively resolve


• Ability to work in a multicultural & multifunctional team


• High level of autonomy and sense of ownership


• Positive attitude

Language Skills:

• Proficiency level in English: The right candidate should have the capability to run end-users interviews, participate to meetings and write high quality documentation in English


• Knowledge of additional language(s) is a plus