IT Business Analyst - Murcia

• Opportunity to grow|International company

Company specialized in organic chemistry for the pharmaceutical sector.

• Review, analyze and capture business systems and user needs. Document requirements, define objectives and formulate systems to harmonize business processes;


• Develops close working relationships with cross-disciplinary teams to understand and document end-to-end process workflows and the supporting software applications;


• Elicits requirements and act as the facilitator between Subject Matter Experts and IT teams translating complex functional requirements into functional/technical/non-functional specifications;


• Identifies opportunities for enhancements and contributes to process reengineering initiatives Performs gap analysis and recommends solutions for business users.


• Provides leadership to team as a change agent, with vision to support configuration management and adoption;


• Drives the requirement management lifecycle, including the creation, grooming, development, and testing activities, overseeing the delivery of the product as per the requirements;


• Conducts testing of IT solutions within project timelines to ensure quality, and reports testing failure to project team.


• Provides training to the users about processes and the systems involved in supporting such processes;


• As the process expert, provides support and critical insights to processes and functionality implemented in the systems used across the organization;


• Prepares process maps, user guides, standard operating procedures, user manuals and other functional documentation;


• Analyze and decompose complex requirements; identifies opportunities to harmonize and simplify processes, where required.


• Contribute to process mapping in a range of functional dependencies, including operations, purchasing, inventory, distribution, equipment, data management, quality systems and facilities


• Identify and articulate the impact of proposed modification changes with comparison of current and future state processes.


• Demonstrates and promotes the company vision;


• Supports regular attendance and punctuality; and may require non-standard times for scheduling meetings to support global business accommodations of time zones.

• Salary up to €50.000 annual gross


• Posibility to join immediately


• Offices near Murcia


• International environment


• Hours: 7:30-17h from Monday to Thursday and 7:30 to 13:45 every Friday.

The perfect candidate for this role must have:

• Bachelor Degree in Business Administration, Engineering, Computer Science or Management Information Systems, Life Sciences, or any other equivalent degree or experience;


• At least 5 years of experience with business process design and improvement, in the scope of large systems implementation, preferably in a laboratory/bioinformatics environment (LIMS/ Analytical Software);


• Familiarity with software development process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management.

This would be a plus:

• IIBA Business Analyst certification or equivalent certification


• Experience working in an Agile/SCRUM environment


• Experience supporting IT solutions in a clinical, research or academic laboratory environment


• Experience supporting ERP applications, including Microsoft AX and/or commercial LIMS applications.

Ability and/or Skills:

• Above average oral and written communication skills. Ability to drive change through stakeholder management, without confrontation;


• Fluent in English, and ability to analyze and present material in English to global stakeholders.


• Capacity to conceptualize creative solutions, document and sell solutions to all levels of the organization, including senior management;


• Ability to solve practical problems, define cause and effect, map dependencies in process.


• Organized, detail oriented, analytical, curious, with demonstrated troubleshooting and investigation skills;


• Ability to prioritize tasks, multitask with organization and manage time effectively.


• Strong customer focus and ability to manage (internal or external) Client expectations;


• Ability to work independently with limited oversight, in a complex global environment;


• Demonstrates a positive attitude, capacity for team environment, and exhibits a genuine interest in drug discovery in support of advancing human health.

Other Factors:

• Successful completion of the company's safety program is required.


• Must be willing to travel internationally to support global Eurofins facilities, up to 25% of time.