SAP OTC Consultant

Our client is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, the company is a family-owned company with a long-term commitment to our brands and stakeholders.

The Opportunity

We are looking for a SAP OTC Consultant to join an Information and Technology team.

What you´ll get to do

Manage internal client relationship:

• IT Order To Cash will usually be an experienced worker with technical expertise coupled with technical an understanding of business and management principles.

• Keep in touch with internal clients (OTC departments and FI as well) as to provide support and promote ideas for the improvement of the internal processes.

Project collaboration:

• Lead OTC projects regarding Customer Service processes.

• Ensure OTC integrations between DTC& Retail processes with their own planforms and SAP.

• Manage incidents / changes in Service Now:

• Control of all incidents in the own area, leading initiatives to maintain SLA according to department objectives.

• Participate in Service Desk changes in the own area to control priority aging and quality of them.

We´d love to meet you if you have

Experience:

Minimum of 5 years of expertise defining and delivering new IT tools to manage the following OTC processes with their SAP modules:

• Order Management.

• Credit Management.

• Order Fulfilment.

• Order Shipping.

• Customer Invoicing.

• Accounts Receivable.

• Payment Collections.

• Reporting and Data Management.

Education:

• Degree in Computer Science, Engineering or similar

Languages:

• Excellent level of English. Spanish is an asset.

Competencies:

• Desire to work in an Information Systems environment.

• Excellent communication (written and oral) and interpersonal skills.

• Excellent leadership and management skills.

Specific Knowledge required:

• Good Knowledge in SAP MM/SD/LE, from both functional and technical points of view. Considering SAP FI a plus.

• ABAP it’s a must and SAP PO basic knowledge would be a plus.