PageGroup SSC
Purpose of the role is to provide technical oversight to ensure smooth functioning and optimisation for the Salesforce Platform. A Technical Analyst will work as a bridge between the business needs and the technical capabilities of the platform working closely with Functional team, Salesforce Vendors, Support Specialists and Developers.
As part of CC service delivery team, the technical analyst will need to ensure that the Salesforce platform (from a non-functional perspective) is used effectively through the available features and to support its business goals.
Key Responsibilities:
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