Digital Service Advisor (Dutch)

Do you have affinity for IT? Are you pro-active person and have professional telephone manner? Then this is your position:

The Company

Our client is a Belgian BPO company with a new office in Barcelona. For their partner, a worldwide solutions provider, we are currently recruiting a Dutch/ Flemish speaking Digital Service Advisor for the Belgium market.


The Job

In this position they are looking for an administrative person as well as for a person for providing technical support. The main tasks include:

- Receiving incoming calls from existing clients via telephone and email
- Advise clients (B2B) on the products and services
- Identify their needs/problems and ensure excellent client support
- Maintain and develop strong relationship with clients

The Profile

The ideal candidate should have strong communication skills over the phone and a professional telephone manner and affinity to IT.

- Native Dutch/ Flemish speaker
- Experience in advising people on the phone
- Good organizational and multi-tasking skills
- Strong communication skills and outgoing personality
- Good problem-solving capabilities
- Ambitious, dynamic and reliable

The Offer

- Working in a new open office environment
- Great working atmosphere with a young and diversified team
- Working for a company where the employees feel valued
- Permanent contract
- Monday - Friday: 8:30 - 17:00 (Admin) or 8:00 - 20:00 (shifts - Technical Support)
- Availability to work on a Saturday or Sunday every 4-6 weeks
- Salary of 1305 € gross/month
- Performance related bonus of up to 200 € net/month (after the 3rd month)
- Training of 2 weeks provided
- Candidate needs to hold NIE and social security number by the start date
- Start date: 26/07/2017; 04/09/2017



Reference: NW03