Generate invoices and payments accurately in a timely manner. Process credit and debit adjustments, as necessary. Update and maintain billing records and master data when applicable. Ensure quality of accounting data by monitoring and implementing control checks. Collaborate closely and proactively with other departments & local teams; Resolve all billing and payment related inquiries within established SLAs. Establish effective back-up support processes (cross-training and knowledge transfer) to ensure seamless support for all portfolio matters; ensure adequate coverage when out of office. Assist with reconciliations & support month-end-closing. Mentor and train new team members; Act as an escalation point to provide guidance to more junior staff on their day to day activities. Other duties as assigned.
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