Sales Operations Manager

Are you a razor-sharp Sales Operations professional who can streamline the back-office part of our Sales Team? Someone who with your excellent business acumen, fantastic analytical and presentation skills can spot patterns and value in our Sales Data to identify new opportunities or improvements to sustain our super-fast growth? Then continue reading please... In 2025, you will be able to refill your organic shampoo straight out of the shower by touching the wall. Your next favorite sneakers will be guessed and delivered by cyber-birds. Your coffee machine will automatically customize your coffee based on your mood. Do you want to help customers to have the best shopping experience? Heck Yeah! Scalefast helps amazing brands develop a successful Direct-to-Consumer online business. Our next-generation technology platform is built to optimize modern eCommerce. Our end-to-end infrastructure includes global merchant-of-record agreements, fulfillment, subscription, loyalty programs, and finance functions to deliver new revenue and delightful brand experiences. Scalefast has proven itself with global brands like L’Oréal, Sega, Square-Enix and Flir. As a member of the Revenue Team at Scalefast, you will be designing the back-office processes to make sure our Sales Team continue to grow and grow and grow again our revenues. What do we offer? Competitive salary and a career path adapted to each person's abilities and experience within a company that is growing continuously 2 days a week working from home A flexible schedule and total conciliation between work and family life including reduced timetable during one month in summer Become part of a multi-cultural happy family where you can contribute with your experience and learn from the experience of others Work with amazing brands Get the opportunity to influence the future of our services and platform Excellent working environment with frequent social activities (hackathons, Spartan races, quarterly whole-team social event) Central Madrid office located an 8-minute walk from Atocha train station, with a bus stop and BiciMad station right outside the office Kitchen and dining facilities as well as a fully stocked games room with games consoles etc. - great to disconnect from work for a while and have fun with your colleagues. Discounted parking space in the office building if you’re coming by car, bicycle parking for those worried about their carbon footprint. Job requirements Responsibilities for Sales Operations Manager Track long term sales data Implement new technologies as needed to support account and sales teams Serve as a liaison between teams and upper management Assist marketing teams in determining customer outreach methods Monitor and assist with customer retention Train staff on new technology and software (e.g. Hubspot CRM, LinkedIn Sales Navigator…) Assist Sales team with Pricing analysis and requests Benchmarking of our solutions with competition Possibly, organize the tender desk Evolution to team management You have: Strong analytical skills Ability to perform advanced computing functions Familiarity with databases and sales software Familiarity with Microsoft Office including Access and Excel Ability to problem solve Ability to work independently Background in Consulting or MBA preferred Today, more than 20 million people around the world buy through our stores. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Scalefast, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity