Consumer & Insights Analyst

About Glovo:


We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. We currently deliver over +100M annual orders and operate in 22 countries, and in +300 cities.


Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.


Your work-life opportunity:

The core function of CMI is to understand who our current & potential consumers are as well as their main needs and motivations to define the right strategy to attract and retain them. This individual will execute quantitative analysis to directly support the Global CMI function, besides, will also integrate market research results by combining internal and external data to inform many of the organization's key marketing and growth projects. The CMI team is growing, and this rock star will be part of a high performing team reporting to the Global Head of CMI.

Be a part of a team where you will:


- You will lead end-to-end quantitative market research analysis by integrating different sources of information i.e Brand Equity Tracker, Concept and Ad Pre and Post Testing, Barriers and Triggers and provide meaningful insights to the teams
- You will help build internal online panels and develop comprehensive presentations to report key insights across the organization
- You will integrate and execute cross tab analysis and develop excel tables and dashboards to deploy data in a comprehensive and visual manner
- You will manipulate and report consumer information from internal & external sources


You have:


- A minimum of 3-4 years in quantitative research roles, with proven experience in quantitative methodologies (Brand Tracker, Segmentation, U&A, Comms Testing, Consumer Panels) preferably in FMCG companies or in both, client and research institutes
- Experience in analysing consumer databases & reporting i.e. Nielsen, Kantar Panel, Brand Tracker
- Solid experience in developing questionnaires and and using programming questionnaires tools (Typeform, Toluna, Survey Monkey, SurveyGyzmo etc.)
- Data driven and analytical proficiency
- Comfortable dealing with high growth and complex business challenges
- Strong track record of leading quantitative market research projects from scratch and working with marketing teams to implement learnings
- Passion for identifying consumer needs and insights
- Ability to clearly, concisely, and persuasively communicate research findings to company stakeholders
- The drive to explore and define research opportunities throughout the company
- Proven track record of managing relationships with research institutes, delivering feedback and working under tight timelines.
- Proficient in English and Spanish.


Experience our Glovo Life benefits:


- Enticing Phantom Shares plan


- Attractive Relocation package (if applicable ;))


- Comprehensive Private Health Insurance


- Cobee discounts on kindergarten, transportation, and food


- Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)


- Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!


- Discounted Gym memberships


- Flexible working environment


What you’ll find when working at Glovo:


- Gas: We work hard with energy and passion for what we do.


- Care: We act in the best interest of a sustainable future.


- Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.


- Stay Humble: We embrace mistakes and feedback to learn from them.


- Glownership: We roll up our sleeves and get work done no matter our position and level.


If you believe you match these values, we look forward to meeting you!


At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.


Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!


Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.


For additional information on Glovo, please visit https://jobs.glovoapp.com/en/careers