Ofertas de empleo en Santa Cruz de Tenerife de Atención a clientes

Do you speak native German? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. Responsibilities · Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. · Identify, evaluate and prioritize customer problems and complaints. · Analyze customer problems and formulate plans of resolution. · Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. · Evaluate new services, processes and technologies introduced at the helpdesk. · Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements · Work with departmental staff to promote, develop, and maintain strong customer service values. · Escalate unresolved issues to support leads, designated (Client) service group. Requirements · Mandatory languages (fluent): Main language (German) + English. Valuable: upper intermediate Spanish · Basic PC Skills · Good communication skills · Availability to work in shifts: 7x24 (40 hours per week - 5 days per week). Rotating hours: 7 am to 3 pm / 3 pm to 11 pm / 11 pm to 7 am with breaks established by law. · Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation · Baic understanding of the principles, theories, and practices of group dynamics and/or team development · Basic Business Development:, Results Focused, Initiative · Customer-oriented We offer: Contract through temporary agency and wide possibilities of job stability Full day of 40h per week from Monday to Sunday (5 working days) Good work environment, and development in a multicultural and dynamic environment

Do you speak native Dutch? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. Responsibilities · Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. · Identify, evaluate and prioritize customer problems and complaints. · Analyze customer problems and formulate plans of resolution. · Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. · Evaluate new services, processes and technologies introduced at the helpdesk.

En Servinform, compañía conformada por más de 9.000 empleados en diferentes sedes que prestan servicio para más de 1.500 clientes, actualmente nos encontramos en pleno crecimiento y expansión, destancando nuestro compromiso con el capital humano que forma parte de la empresa. Seleccionamos un/a Teleoperador-a para un contrato de sustitución en el que se encargará de recepcionar las llamadas de los ciudadanos de Tenerife para proporcionar infomación sobre las diferentes gestiones administrativas, gestionar citas y resolver dudas. OFRECEMOS: - Jornada Parcial de 35 horas semanales de lunes a viernes en horario de mañanade 8 a 15 horas - Salario establecido por el convenio de 1.130,76 euros brutos/mes - Contrato de sustitución por vacaciones en los meses de junio, julio y agosto - Formación previa al contrato no remunerada del 22 al 30 de mayo de 9.00 a 13.00 en las oficinas - Ubicación del puesto en Santa Cruz de Tenerife **Ningún sector de nuestra sociedad puede ser entendido sin la igualdad entre hombres y mujeres, así como la integración de las personas con discapacidad. Por eso, en Servinform enfocamos la igualdad y diversidad como un factor elemental para el progreso social, trabajando día a día para cumplir este objetivo.

En Domingo Alonso Group estamos buscando una persona que desempeñe funciones como Ayudante de Recepción, en nuestra oficina ubicada en en el aeropuerto Tenerife Norte. ¿Quién NOS ENCAJA en este puesto? Una persona organizada que sepa priorizar sus tareas, con capacidad de comunicación, predisposición a aprender y estar al día en las novedades de su área de trabajo, motivada por alcanzar los objetivos marcados y que tenga habilidades digitales. ¿Cuáles serían tus RESPONSABILIDADES? * Atención al cliente en el mostrador (alquilar, entregar y recoger los vehículos) siguiendo todos los pasos indicados. * Preparación, control y comprobación de la flota de vehículos. * Gestión de contratos de alquiler de vehículos. * Resolución de quejas e incidencias. * Comprobación y control de los fondos de caja. * Comunicación y coordinación con los compañeros (traspaso de información entre turnos). ¿Qué te OFRECEMOS? * Trabajar en un entorno tecnológico e innovador donde poder aportar todas las ideas y mejoras que se te ocurran. * Posibilidad de desarrollo profesional. * Formación continua. * Jornada completa (40 horas/semana).

Do you speak native Dutch? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. Responsibilities · Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. · Identify, evaluate and prioritize customer problems and complaints. · Analyze customer problems and formulate plans of resolution. · Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. · Evaluate new services, processes and technologies introduced at the helpdesk.

Grupo Crit is seeking vibrant speaking Helpdesk agents to join us in the new and expanding center of our client in Tenerife, Canary Island, Spain. You will be part of a great multinational company! Do not worry if you do not have enough experience! We are looking for Helpdesk level 1. We want you to be part of our multicultural and multi-age team if you have a fluent level of these languages: German , English , Spanish, basic PC skills and good communication skills. And if you are customer oriented, initiative and results focused...you are just perfect for us! These will be your responsabilites as part of our team: Interact with customers via telephone, e-mail and the web, providing technical support. Identify, evaluate and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Work with departmental staff to promote, develop, and maintain strong customer service values. Terms: Availability to work in shifts: 40h per week from Monday to Sunday (working 5 days)

Do you speak Dutch and English? Do you have customer orientation? Do you live in Tenerife? This job offer is for you! We are seeking energetic, vibrant speaking Level 1 Helpdesk agent to work in a new and expanding Flag-ship center located in different sites, the most usual sites is Tenerife, Spain. Responsibilities · Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. · Identify, evaluate and prioritize customer problems and complaints. · Analyze customer problems and formulate plans of resolution. · Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. · Evaluate new services, processes and technologies introduced at the helpdesk. · Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements · Work with departmental staff to promote, develop, and maintain strong customer service values. · Escalate unresolved issues to support leads, designated (Client) service group. Requirements · Mandatory languages (fluent): Main language (Dutch+French) + English (Valuable: Spanish) · Basic PC Skills · Good communication skills · Availability to work in shifts: 7x24 (40 hours per week - 5 days per week) · Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation · Baic understanding of the principles, theories, and practices of group dynamics and/or team development · Basic Business Development:, Results Focused, Initiative · Customer-oriented We offer: Contract through temporary agency and wide possibilities of job stability Full day of 40h per week from Monday to Sunday (5 working days) Rotating hours: 7 a.m. to 3 p.m., 3 p.m. to 11 p.m. or 11 p.m. to 7 a.m., with breaks established by law. Good work environment, and development in a multicultural and dynamic environment

Do you speak native Dutch? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. Responsibilities · Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. · Identify, evaluate and prioritize customer problems and complaints. · Analyze customer problems and formulate plans of resolution. · Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. · Evaluate new services, processes and technologies introduced at the helpdesk.

Grupo Crit is seeking vibrant speaking Helpdesk agents to join us in the new and expanding center of our client in Tenerife, Canary Island, Spain. You will be part of a great multinational company! Do not worry if you do not have enough experience! We are looking for Helpdesk level 1. We want you to be part of our multicultural and multi-age team if you have a fluent level of these languages: Portuguese, English , Spanish, basic PC skills and good communication skills. And if you are customer oriented, initiative and results focused...you are just perfect for us! These will be your responsabilites as part of our team: Interact with customers via telephone, e-mail and the web, providing technical support. Identify, evaluate and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Work with departmental staff to promote, develop, and maintain strong customer service values. Terms: Availability to work in shifts: 40h per week from Monday to Sunday (working 5 days)

En Domingo Alonso Group buscamos un Asesor/a de Clientes en Taller para que se una a nuestro equipo en Santa Cruz de Tenerife. ¿Quién NOS ENCAJA en este puesto? * Una persona organizada con capacidad para priorizar sus tareas, empática, con habilidad para gestionar conflictos, orientada a dar el mejor servicio al cliente y que se sienta cómoda manejándose en entornos digitales. ¿Cuáles serían tus RESPONSABILIDADES? * Atender y asesorar al cliente del taller, inspeccionar junto a él exhaustivamente su vehículo para identificar los servicios que requiere. * Realizar seguimiento del estado de los vehículos del taller, informando a los clientes por los canales digitales requeridos. * Realizar el chequeo de control del vehículo previo a su entrega al cliente: limpieza, estado general y documentación. * Colaborar con el equipo técnico del taller, sirviendo de enlace entre cliente y Back Office para agilizar las reparaciones y mejorar el servicio Asesorar al cliente sobre programas de fidelización, de accesorios y campañas vigentes en el taller. * Elaborar presupuestos, realizar facturas y gestionar su cobro. * Elaborar listas de mantenimientos del fabricante y explicarlas al cliente. * Atender a peritos y seguros. ¿Qué te OFRECEMOS? * Trabajar en un entorno tecnológico e innovador donde poder aportar todas las ideas y mejoras que se te ocurran. * Posibilidad de desarrollo profesional. * Formación continua. * Jornada completa (40 hrs/semana). * Horario: 08:00 a 16:00h

Do you speak native German? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. Responsibilities · Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. · Identify, evaluate and prioritize customer problems and complaints. · Analyze customer problems and formulate plans of resolution. · Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. · Evaluate new services, processes and technologies introduced at the helpdesk. · Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements · Work with departmental staff to promote, develop, and maintain strong customer service values. · Escalate unresolved issues to support leads, designated (Client) service group. Requirements · Mandatory languages (fluent): Main language (German) + English. Valuable: upper intermediate Spanish · Basic PC Skills · Good communication skills · Availability to work in shifts: 7x24 (40 hours per week - 5 days per week). Rotating hours: 7 am to 3 pm / 3 pm to 11 pm / 11 pm to 7 am with breaks established by law. · Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation · Baic understanding of the principles, theories, and practices of group dynamics and/or team development · Basic Business Development:, Results Focused, Initiative · Customer-oriented We offer: Contract through temporary agency and wide possibilities of job stability Full day of 40h per week from Monday to Sunday (5 working days) Good work environment, and development in a multicultural and dynamic environment

Do you speak Danish and English? Do you have customer orientation? Do you live in Tenerife? Then this job offer is perfect for you! We are seeking for energetic, vibrant speaking Level 1 Helpdesk agent to work in a new and expanding Flag-ship center located in different sites, the most usual site is Tenerife, Spain. Responsibilities: · Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. · Identify, evaluate and prioritize customer problems and complaints. · Analyze customer problems and formulate plans of resolution. · Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. · Evaluate new services, processes and technologies introduced at the helpdesk. · Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements · Work with departmental staff to promote, develop, and maintain strong customer service values. · Escalate unresolved issues to support leads, designated (Client) service group. Requirements · Mandatory languages (fluent): Main language (Danish+French) + English (Valuable: Spanish) · Basic PC Skills · Good communication skills · Availability to work in shifts: 7x24 (40 hours per week - 5 days per week) · Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation · Basic understanding of the principles, theories, and practices of group dynamics and/or team development · Basic Business Development:, Results Focused, Initiative · Customer-oriented We offer: Contract through temporary agency and wide possibilities of job stability Full day of 40h per week from Monday to Sunday (5 working days) Rotating hours: 7 a.m. to 3 p.m., 3 p.m. to 11 p.m. or 11 p.m. to 7 a.m., with breaks established by law. Good work environment, and development in a multicultural and dynamic environment

Do you speak Norwegian and English? Do you have customer orientation? Do you live in Tenerife? Then this job offer is perfect for you! We are seeking for energetic, vibrant speaking Level 1 Helpdesk agent to work in a new and expanding Flag-ship center located in different sites, the most usual site is Tenerife, Spain. Responsibilities: · Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. · Identify, evaluate and prioritize customer problems and complaints. · Analyze customer problems and formulate plans of resolution. · Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. · Evaluate new services, processes and technologies introduced at the helpdesk. · Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements · Work with departmental staff to promote, develop, and maintain strong customer service values. · Escalate unresolved issues to support leads, designated (Client) service group. Requirements · Mandatory languages (fluent): Main language (Norwegian + English ) Valuable: Spanish · Basic PC Skills · Good communication skills · Availability to work in shifts: 7x24 (40 hours per week - 5 days per week) · Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation · Basic understanding of the principles, theories, and practices of group dynamics and/or team development · Basic Business Development:, Results Focused, Initiative · Customer-oriented We offer: Contract through temporary agency and wide possibilities of job stability Full day of 40h per week from Monday to Sunday (5 working days) Rotating hours: 7 a.m. to 3 p.m., 3 p.m. to 11 p.m. or 11 p.m. to 7 a.m., with breaks established by law. Good work environment, and development in a multicultural and dynamic environment