The profile will minimise losses to the business, improve profitability and provide dedicated support to the field and all field personnel, focusing on external theft, internal theft, systems and administrating training and P&P compliance, stocktaking processing and analysis.
The main responsibilities are:
To promote the Loss Prevention Department as a support function and investigative centre of the business.
To support and coach Store Management teams to develop understanding, promote and share LP best practice in store.
To minimise financial and stock loss to the business.
To conduct thorough investigations into reported losses/Incidents in a professional manner and within company and legal guidelines.
To conduct risk assessments/audits on high loss stores ensuring management controls are in place and are being observed.
To provide timely and accurate reports following all risk assessments and conducting follow up visits where required.
To investigate cost effective ways of reducing losses within the business through system improvements and by working with external suppliers.
To identify areas for improvement, develop smarter approaches, efficient working practices and controls fit for purpose.
Act as an advisory service for all LP issues and build a close working relationship with District & Regional Sales Managers, HR and Store Ops.
To make recommendations with regards to store training and develop training material that meets the needs of the business.
To provide and maintain accurate and comprehensive records of all incidents and investigations for both internal and external use.
To deliver agreed budgets.
To liaise and communicate with local authorities, police forces and shopping centre management teams.
When required, attend court on behalf of The Company.
To undertake any other duties as required.
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