Tipo de contrato
Indefinido
Salario
Salario sin especificar
Estudios mínimos
Licenciado
Descripción del empleo
As an Order Agent Representative, your main objective will be to improve the customer experience:
During your day to day:
- You will decide said orders will be processed or cancelled
- You will call customers to obtain necessary details regarding their activity
- You will assists Customers by answering queries relating to their order status, changes and delivery time frames
- You will capture all required data elements in internal Online Store and other systems of record as required by training and operational procedures.
Offer
If you join the company:
- You will start of an International career;
- You will be joining an Award winning team;
- You will have the possibility to work with prestigious brands;
- You will be part of an Innovative and forward thinking company;
- You will live in Lisbon which is a great place to live and work.
- You will get an attractive base salary, food allowance and bonus system.
Requisitos mínimos
Requisitos mínimos
You are the person we are looking for if:
- You speak an excellent level of French and English.
- You have experience in Customer Service or Digital industry is a plus
- You have strong solve problem-skills in order to deliver customer focused solution
- You have analytical skills
- You have the ability to work quickly and efficiently under deadline pressure
- You are flexible and committed
- You are able to bring facts to the point and explain the customer understandable.
- You have consumer oriented mind-set and willingness to provide the best service