Are you organized, want to be part of a multinational environment and also love customer management? We are looking for you! Long-term project, industrial environment with a great human team.
At BETWEEN we select and bet on the best talent in the field of engineering. We currently have a team of more than 500 people. We get involved in a wide variety of cutting-edge projects, working with the most innovative clients in the R&D, automotive, pharma, machinery design, product development, etc. In our technical office we offer services based on the needs of each client, since at BETWEEN we can take responsibility for all development tasks related to the life cycle of your product.
The selected person will manage the after-sales service for international clients, providing comprehensive support.
What will I do? These will be your main functions:
- You will provide machinery after-sales service to customers around the world in English and German
- You will initiate and maintain communications with clients to ensure compliance with the established contract. You will provide support via email and phone to answer questions, explain processes, and resolve issues.
- You will generate purchase orders based on the established planning
- You will be the preferred point of contact for clients, internal clients and suppliers
- You will monitor the use of consumables by customers and ensure adequate inventory
- You will handle the monthly billing process for subscription customers
- You will use Excel in your day to day
- You will keep the BBDD updated with all the information in Sharepoint
How will I do it?
- You will work hand in hand with a highly specialized team
- You will have a PC and all the necessary software licenses
- You will have a computer support team at your disposal
Benefits you will have in your workplace:
- Flexible schedule
- Infrastructures: easy access and remote start
- High performance work environment
- Possibility of doing 100% work from home (Spain) with offices available in Sant Cugat del Vallès (Barcelona).
In addition, working for BETWEEN you will obtain the following added benefits:
- Possibility of being part of a growing company at a national and international level.
- A good place to work: we take care of our team and society through initiatives, conciliation programs and corporate social responsibility
- You will join a high-performance team with a high degree of specialization.
- You will have training and professional development opportunities
- We will put at your disposal a wide range of challenges and projects in accordance with your personal and professional goals.
- Possibility of choosing how to obtain part of your salary thanks to the tax advantages of our Flexible Remuneration, and discounts to access fitness centers, among others
- Medical private insurance
- At BETWEEN, equal opportunities is one of our values. Our commitment is to hire the best talent regardless of race, religion, gender, age and people with other abilities and to promote their professional and personal development.
