Lead the bi-weekly / monthly project status review and prioritisation meetings Initiating and planning projects and change requests
Establish project Statement of Works / Scope / Requirements with stakeholders
Identify any areas of scope and/or responsibilities that are not clearly defined in Statements of Work and agree on a resolution prior to starting development
Being clear on project roles and responsibilities for successful delivery of workstream(s)
Align project requirements to resource competencies within IT + 3rd parties
Manage a delivery plan together with the project team
Lead the business users to confirm scope
Manage the project schedule
Manage stakeholder expectations throughout the project
Manage project quality assurance activities
Develop required change requests in line with PMO-defined control approach
Manage resource plan(s), mitigating any potential resource conflicts including third party vendors. Escalate any personnel issues to upper management in a timely fashion
Track project status and communicate status to Senior Project Manager
Manage project change control procedures and update project baseline as required
Monitor quality of project deliverables
Monitor project risks/issues and communicate status of risk/issue plans
Obtain final project acceptance
Transition project deliverables to service
Survey stakeholders and analyse results
Formally close project or change request, according to PMO procedures
Requisitos mínimos
Fluency in English is essential. Ability to speak a second language would be advantageous.
Demonstrable leadership skills, a strong delivery focus and a willingness to confront issues, and find solutions
Actively enjoys working with people from different cultures and languages
A self-starter, who works well independently and gets things done, completer finisher
Confident but never arrogant, willing to challenge the status quo
Collaborative in approach, who engages with peers, and others alike
Experience of high volume, payment processing a distinct advantage
Proven ability to perform effectively in a fast-paced, high-growth, rapidly-changing environment, working with complex projects and handling demanding internal customers
Possess a high degree of project planning and organisational skills
Proven experience of delivering complex ecommerce projects, with multiple workstreams running in parallel
Experience in delivering projects across different teams working to a mix of Agile scrum, Iterative and Waterfall methodologies
Project Management or Scrum Professional Qualification desirable
Experience participating in API integrations involving external tools and services (payment gateways, ERP, CRM and more)
Proficient in MS Excel (or similar) and collaboration tools such as Wryke, Trello or Jira
Analytical, good problem-solver and strong critical thinking skills
Able to effectively articulate and present technical / process information and risks to non-technical users and business sponsors
Enjoys building positive relationships with users, key business stakeholders and IT teams
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