Technical Support Coordinator

• Technical Support Coordinator #impactopositivo|3 to 5 years of experience in PV Installation (Residential&Commercial projects)

IPP

Our Equipment, Trading & Distribution (ETD) Business Line is looking for a Technical Support Coordinator, who will have the following

responsibilities:

* Technical support to Pre-Sales (pre-design mainly for Residential and Commercial - R&C);

* Technical support for customers (PV plant commissioning, monitoring, debugging, etc.);

* Training to Customers and Installers on the catalog equipment (presential and online);

* After-sales support to Customers and Coordination with Manufacturer's Technical Support;

* Intervention with the customer as a referent once the offer has been subscribed online as part of the technical visit;

* Carrying out analyzes and sizing / layout calculations;

* Drafting of intervention and audit reports;

* Coordinate the subcontractor team on site in compliance with our

internal HSE, quality and compliance policies and remain the

customer's contact until the installation is commissioned:

o Removal of part of the roof covering;

o Complete installation of all roof elements;

o Choice of the location of the supports and installation of the photovoltaic panels;

o Verification of the tightness of the roof;

o Electrical connection of inverters and boxes as well as electrical wiring, in accordance with Spanish standards.

* HSSE, Quality and Compliance: Manage the business and stakeholders accordingly with the best practice in the industry and accordingly with the internal police.

Oportunidades de carrera y desarrollo profesional.

#LI-DNP

* 2 to 3 years of experience in PV Design (PV Syst, AutoCAD, PVSol or similar tools for PV design);

* 3 to 5 years of experience in PV Installation (Residential and Commercial projects);

* Good knowledge of Spanish and Portuguese regulation applicable for PV Installations;

* All mandatory Certifications in compliance with the regulation in place;

* Experience with coordination of subcontractors;

* Able to work with IT tools (MS Office, PV Design tools, CRM);

* English language is an asset