From Luxe Talent, International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for a Sales and Brand Ambassador for one of our clients; a company in the Sports and Biking sector growing within the Spanish Market.
• Delivering the highest level of customer service to our existing and prospective customers through different mediums, including face to face, telephone and video calls
• Responding to customers to offer informative advice on products, servicing and accessories
• Working to sales targets, using your customer service skills and product knowledge to convert interest to a sale via face to face, telephone and video calls
• Conducting inspections via video calls, conducting a thorough set of product checks to ensure a diagnosis of the product to enable the workshop to order in the correct parts needed
• Booking in repairs to the workshop
• Continuously looking at how to improve the efficiency of processes within the store
• Providing support to the wider team a and when needed
• To be proficient in both Spanish and English
• Previous experience in a retail or ecommerce businesses
• Excellent customer service and sales experience and the ability to work with customers via
• Experience of selling, ideally high-end products
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