Helping Group Managers write their requests of profile
Challenge their demands (profile, seniority...)
Manage calls for services
Make an initial analysis of the proposals received, in order to submit a short-list to the Managers that meets their needs and criteria
Negotiate external resources rates with suppliers
Negotiate and manage signature of contract / Transaction Agreement when needed
Manage renewals: alert Managers before the end date of the services in order to anticipate renewals or end of mission
Manage the services reaching the maximum duration of the mission (2 years maximum tenure): alert the Managers upstream in order to prepare an exit plan or a replacement
Suppliers Relationship Management: follow-up closely our key suppliers (news, business with our Client), organise Business Reviews on a regular basis
Work closely with PPOP team (for Purchase Order) and Invoicing team
Follow up closely all the on-going RFPs (requests for profiles) and take the necessary actions in case of issue
Monitor the quality of the services
Escalate possible disputes with suppliers and/or external resources to the Company's Global MSP head
Address local regulatory/compliance specificities and raise awareness among stakeholders/managers about best practices to follow up with external contractors
Ensure Data Quality and provide Local KPIs dashboard : deliver the KPIs dashboard on a monthly or quarterly basis and ensure highest data quality (in Workers Tracker or in VMS) as possible (i.e. timely on- and off-boarding, management and organisational structures upgrade, cost centers accuracy…)
Participate and contribute the Company's Global MSP community: participation to the bi-weekly governance, share best practices, raise questions/alerts when needed
Perform negotiations and signature of Master Services Agreements with selected suppliers
Know the commercial and contractual conditions negotiated (new PSL in place since 2020) including: rates cards (for business hours/non-business hours), back end rebates applicable
Know and advice/influence stakeholders on what suppliers to consult according to the type of services requested / profiles
Fluency in English (spoken and written)
Customer-Relationship-Management
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