Interim Head of Services

• Services Manager
• Interim Project

Multinational Company

• Accountable for business operations to be carried out in a timely manner, ensuring the necessary resources and building up workforce tactics and strategies.


• Serves as the primary liaison between sales, supply chain/logistics, and manufacturing staff on the effective delivery of customer service.


• Identifies relevant trends in the market; translates these into strategy, actions and products in agreement with the overall strategy.


• Keeps up to date on new markets and developments in products, equipment and services and translates his observations in local actions.


• Represents Iberia in international meetings of Global Services, transferring needs and implementing global strategies and decisions.


• Establishes and controls annual budgets, individual and team targets and relevant forecasts.


• Together with Marketing, Global Service and Managing Director contributes to setting prices of the service products and service solutions


• Maintains contact with key accounts and opinion leaders in coordination with account managers, to ensure the company's maximum sales potential is realized.


• Represents the Services area before clients (Health Authorities, Hospitals, Councils, Local governments, Industries and Emergencies bodies).Accountable for Employee life-cycle management activities, such performance, development, labour law and regulatory compliance, etc


• Ensures effective team collaboration and knowledge transfer within own and cross-area, related to service, pricing policy, financial, commercial and organizational aspects. Ensures necessary service tools are available, fit for purpose, compliant with safety standards, up-to date and fulfil all external and internal requirements

Temporary Contract

• Industrial Engineering preferably complemented by relevant Master's degree.


• Preferably educational background in related business segment(s)

• Requires 8-10 years of experience in a relevant, similar role.


• Significant Service management experience


• Experience in people management


• Technical understanding to engage with technical staff and suppliers


• In-depth understanding of service delivery