Edelman DXI - Research Analyst - Secondary/MMA

• Experience as an insight analyst|Fluent in English (C1/C2)

Edelman Data & Intelligence (DXI) is creating its new hub in Madrid and is looking for professionals specialized in market research to join its teams.

Edelman Data & Intelligence (DxI) is a fast growing (15% growth last year) Insights and Research agency with a unique twist. We are part of Edelman, the world's largest independent communications company, but with a boutique agency spirit amongst the 80 people in the DXI team. We are working within a truly integrated global network on some of the world's biggest and most exciting clients: Mars Inc., Unilever, IKEA, GSK, Nissan, Lidl, HEINEKEN (just to name a few) as well as public authorities, governments and charities.

Edelman Data & Intelligence (DxI) is a global, full-service, method neutral market research and analytics agency that provides clients with strategic insights to make their communications and engagements with the world the smartest they can be. Edelman Data & Intelligence (DxI) conducts truly varied work: thought leadership, CSR research, ROI and measurement, strategy and audience understanding, influencer mapping and much more. We work across a variety of sectors including healthcare, technology, digital, consumer/brand, corporate and public affairs. We are a growing agency, with offices in the US, Europe and Asia.

Edelman Data & Intelligence (DXI) upholds an inclusive, diverse and creative environment. We create an environment where each team member, regardless of experience, can help to shape a business they feel proud to be a part of.

Edelman Data & Intelligence (DXI) offers a variety of cultural initiatives to be a part of (e.g. social & wellbeing teams, diversity & inclusion teams, GWEN series (Global Women's Equality Network). We also offer a variety of training options for candidates who want to pivot or learn different skills within the industry (e.g. presentation training, excel training, questionnaire training).

Diversity is at the center of everything we do at Edelman Data & Intelligence (DXI). Our team upholds creating an environment where uniqueness, creativity and inclusivity is celebrated and encouraged- not discriminated.

As an Insights Analyst you will have experience working on small to medium scale secondary and digital analytics research projects. This will include using a suite of media monitoring and social listening tools to track information and produce actionable research reports to guide communications strategy. You will also work closely with qual and quant research and strategy teams.

• Play a key role in secondary and digital analytics projects from start to finish, working on multiple projects concurrently across various sectors and methodologies, This will include:

-Analysis of online news and social media landscape to produce actionable insights to communications teams across markets (full social listening, engagement, influencers, trend analysis etc.)

-Deliver outputs that may be packaged as daily, weekly and/or monthly measurement and insights reports, highlighting notable contributors, brand mentions associated to key topics and risk areas etc.

-Use current data and historical performance as a foundation for building actionable narratives to shape an insights-driven approach to improving brands' performance

-Perform keyword research to drive content performance and relevance to key audiences

-Competitor analysis and benchmarking

-Crisis intelligence, working closely with the corporate crisis comms team to provide timely insights during ad-hoc crisis moments (e.g., cyber-attacks, data breaches, product recalls)

-White space analyses and identification of new trends

• Help develop benchmarks/targets for campaigns and owned channels, defining KPIs and analysing content and audience trends, to inform planning and overall strategic thinking.


• Support with account management and account operations, such as resource planning, quality assurance, managing ad-hoc requests and project management

Salary is competitive. Benefits include 22 days holiday (with an extra 1 for your birthday and we also close over Christmas), Pension, Healthcare benefits, free daily breakfasts, Thursday office drinks, subsided massages, flexible working hours and many more! Also open to job sharing and part-time working.

Formal qualifications

Bachelor's degree from an accredited college or university from relevant discipline (for example, business, marketing, statistics, maths, economics, and others), or equivalent work experience in a similar role.

Hard Skills

• Hands-on social listening experience, audience analysis or data/statistical analysis, preferably with exposure to consumer insights and social media research


• Good knowledge of a mix of relevant tools, including but not limited to:

-Listening tools: Brandwatch, TalkWalker, Synthesio, Cision, NetBase, other

-Audience profiling: Statista, Global Web Index, Demographics Pro, other

-Search and web: Similar Web, Google AdWords, Answer The Public, other

-Data analysis: Quid, Google Analytics, Tableau, other

-Trends analysis: eMarketer, Mintel, Google Trends, WARC, other

• Experience with social research, boolean searches, unstructured data


• Experience of data visualisations, and creating a compelling story flow of report deliverables


• Ability to effectively structure and clearly communicate measurement and research findings


• Data Visualization and database management tool experience desired but not essential (e.g. Tableau, Power BI, SPSS)


• Understanding of fundamental marketing principles


• Proficient IT skills and good knowledge of the MS office suite- Excel, Word, and PowerPoint.


• Languages- Fluent in English. Fluency in other languages would be a plus

Soft Skills

• Ability to work independently and as part of a team


• Highly organized with excellent time management skills and ability to effectively prioritize tasks


• Must enjoy examining a problem from different perspectives and demonstrate creative thinking


• Curiosity in learning new tools, methodologies and approaches


• Must be able to argue a point coherently


• Strong numeracy skills


• High degree of accuracy and attention to detail


• Strong analytical reasoning, ability to identify and clearly communicate patterns and essential issues in a clear and succinct way


• Excellent verbal and written communication skills


• Desire to learn, and a proactive can-do attitude!


• Enjoys working in a dynamic & fast-paced environment


• Edelman is an EEO/AA employer