Spanish Inside Sales Representative – Google Local Services Ads

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a group of highly-skilled professionals to join as Inside Sales Representatives



Purpose of the role:
As a member of the Teleperformance team, you will be working on outbound leads to acquire new advertisers for Google Ads. You will become a digital consultant, advising them on their digital advertising strategy, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team responsible for increasing the Client customer base across EMEA.



Your responsibilities:
Achieve a minimum number of interactions (phone call and/or emails) per day
Qualify and manage inbound leads and the overall sales pipeline
Identify the needs of the business and personalize the product towards the related business
Properly prepare and set expectations with businesses about the onboarding and go-live process
Develop a deep understanding of the onboarding requirements/processes for our product across different regions
Work closely with businesses to collect and submit information required to complete our onboarding process
Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process
Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
Work in a fast-changing, fast-paced workplace




Due to covid-19 situation our employees are working from home in Barcelona and also in other locations in Spain, but we can’t wait to see you in our amazing offices when we come back to normal. (Office location surrounded by the sea, World Trade Center, Barcelona, Spain).



Benefits
Full time position (39h per week, Monday to Friday)
Permanent Contract
Salary 20.400,00 € gross/year + up to € 2.000,00 € gross/year in bonus
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
Safety Package:
Flight ticket
Taxi to the airport
Taxi from the airport in Spain to your new accommodation
PCR test cost compensation
Accommodation in a nice individual studio
Support with a private Health Insurance
3 weeks of intense introduction training on Google Ads and specific sales training.
A permanent presence of coaches who will facilitate your personal and professional development
Established career path to grow within the project
Continuous training and certifications within Google products
Bi-weekly, monthly or quarterly contests
Employment with the world’s largest provider of contact center services
Excellent work environment, great colleagues, social arrangements and personal development
Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
Office location surrounded by the sea (World Trade Center, Barcelona, Spain)

Native Level of Spanish
Ability to speak and write English fluently
At least 1+ years of experience in similar fields: sales, recruiting, customer-facing role
Experience working in a call center environment
Extremely high attention to detail and strong organizational skills
Structured communicator, both written and spoken
Ability to produce high-quality work in a fast paced environment under strict deadlines
Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
Ability to work independently and complete day-to-day tasks with minimal supervision
Nice to have:

Bachelor’s degree in Business
Experience working in a team environment
Familiarity with home services, such as plumbing, locksmiths, electrical etc.