Tipo de contrato
Otros contratos
Salario
Salario sin especificar
Estudios mínimos
Sin especificar
Descripción del empleo
From IMAN Temporing, a company specialized in HR, we want to accompany you on your career path.
#Weconnecttalentwithopportunities
Get to know us more at www.imancorp.es!
Do you enjoy helping other people? Would you like to be part of a global-leading company with an international work environment? Are you passionate about the latest technology? Then you have come to right place!
IMAN Temporing is seeking for a Customer Service, to join the multicultural team of one of our clients - a leading global supplier.
As a Customer Service Representative your daily responsibilities will be:
- Provide advice and guidance to customers from various backgrounds for tools, products, platforms, etc. via call, e-mail, chat and social media (inbound /
outbound)
- Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests
- Follow the company's Internal Regulations, policies as well as the service’s work instructions and processes
- Fulfill additional assignments (e.g. support colleagues across all sites, setup of new services)
- Achieve the individual and service key performance indicators and improve the processes and service to always ensure the best customer experience
What we offer you:
- Job located in Barcelona city.
- Schedule: from Monday to Friday - 7:00 to 15:00
- Salary: 18.000€ gross yearly + bonus up to 1000€
Requisitos mínimos
- C1 or CW language level (verbal & written) for Finnish.
- B1 / B2 or higher English language level (verbal & written)
- Excellent verbal and written communication skills in English
- Basic knowledge in MS-Office (Excel, Word, Power Point, Outlook)
- Ideally having already experience in a customer service environment
- Working hours are 07:00 to 15:00 Monday to Friday.