- PageGroup Shared Services Centre |in Barcelona
At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
PageGroup was established in the UK in 1976. We're now a FTSE 250 organisation with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.
Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre
- Actively engage within the talented global infrastructure delivery team to define and deliver PageGroup client infrastructure globally.
- Participate in the planning, design and delivery of Client Platform projects and support other delivery team projects that requires their involvement through Application deployment
- Ensure efficient and effective delivery of technology solutions consistent with business goals, risk tolerance and IT standards
- Work with the Global Client Platform Delivery Manager to report risks that have the potential to impact projects and provide solutions where possible
- Work with the Global Infrastructure teams to understand regional needs/requirements, current usage, identify risks, analyse growth requirements and possible impacts on users to deliver the strategic outcome required.
- Help to ensure that infrastructure/platform are fit for purpose and meet all availability, capacity, security and continuity metrics.
- Pariticpate in the development of technical implementation plans where key elements of design, build, integration, business testing and other technical and business readiness elements are included
- Ensure systems solutions/platforms/applications are well tested, verified and validated with business users when required
- Work with the Infrastructure Operations Team to transition policies, procedures, and associated training plans for core services and platform administration, usage, and disaster recovery
- Create and maintain documentation as it relates to core services and platofrm configuration, mapping, processes, and service records
- Serve as an escalation point for incident tickets for Tier 3 support
- Help to drive continuous performance improvement by identifying and initiating process improvements for performance gaps across all core services and platform competencies and suppliers
Opportunity to be part of a global project
