Customer Service for Dutch market in Barcelona

• Are you a native Dutch speaker? |Are you currently living in Barcelona?

Important company based in Barcelona city

· Answering customer enquiries via email and telephone

· Advising customers on selecting the right product for their needs

· Preparation and calculation of price quotations

· Preparation of virtual samples

· Process and follow-up of (online) sales orders with customers

· Process and follow-up of purchase orders with suppliers

· Manage print proofs between suppliers and customers

· Send shipping information and assure on-time delivery

· Assuring customer satisfaction

· Immediate start and a fixed contract (after probation period)

· Working hours: Monday to Friday 09:00-18:00h

· Dynamic and multicultural work environment.· Competitive fixed salary + attractive commission scheme

· Native Dutch speaker (MUST HAVE)

· High level of English OR Spanish

· Excellent verbal and written skills

· Previos experience in a customer service position

· Bachelor's Degree

· Proactive and responsible person with a passion for customer support