Customer Service Specialist - French Speaker or English Speaker

Page Personnel
Barcelona, Barcelona
Anunciado 20 de julio
Esta oferta no acepta candidaturas
Tipo de jornada
Sin especificar
Tipo de contrato
Sin especificar
Salario
Salario sin especificar
Estudios mínimos
Sin especificar
Nivel
Sin determinar
Número de vacantes
1
Número de inscritos
5
Tags Relacionados
Descripción del empleo
  • Customer Service Specialist - French Speaker or English Speaker
  • Opportunity to start in a new organization

Fast-growing retail company in the sports sector




-Deal with customer and sales queries quickly and effectively
-Be able to take accurate and concise information over the telephone
-Perform the order entry into the ERP system (SAP)
-Check stock availability and call the final consumer if there is any issue
-Tracking and follow up of orders, liaising with the warehouse and shipping company
-Deal with any operational issue (refusals, returns, damages, etc.)
-Ensure basic maintenance of Operations Systems
-Prepare and maintain customer order database and issue invoices
-Email dialogue with the customers and salesforce
-Day to day filing

-Roles open in B2B and B2C department



Opportunity to start in a new organization




Requisitos mínimos

-Advanced English or French
-Customer Service experience in fast-moving consumer goods industry or Retail/Fashion/Sports
-B2B Customer Service experience is a plus.
-Understanding of back-office Operations systems
-Proactive, problem-solver
-Computer skills: good knowledge of Excel, Microsoft office.
-SAP knowledge is a plus.




Compartir esta oferta