Anunciado el 10 de febrero
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Descripción del empleo
  • Cash Collector with German
  • PageGroup SSC

PageGroup SSC.

As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team:

  • Manage collection activities for the assigned country, business, region or office customer portfolio.

  • Contact and follow-up daily your customers by phone calls or e-mails.

  • Understand the whole OTC process for a better dispute management.

  • Understand the legal and contractual recruitment scope.

  • Coordinate with the Billing Teams to solve invoice related disputes.

  • Collaborate with the Sales Team in negotiations with customers.

  • Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching.

  • Give and keep visibility to the Sales Team on their portfolio's Collection status.

  • Prepare the litigation file for Legal procedures.

  • Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts.

Career oppportunities.

Requisitos mínimos
  • Fluent and professional English, native or bilingual level of German (additional French or Dutch language highly valued).

  • Previous experience in the role highly desirable.

  • Dynamic, organized with a methodical approach.

  • Good negotiation and communication skills (spoken and written).

  • Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes).

  • Customer focus.

  • Ability to work under pressure to attain company objectives and Cash Collection KPIs.

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